Robert

Founder @SLAShield

About

Major Incident Manager — 14 years at Dell & Infosys. 30,000+ Sev-1s managed. Built SLAShield to fix incident management at 2 AM. Founder & solo maker.

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Tastemaker

Gone streaking

Maker History

SLAShieldSlack-first ITSM with AI Voice Agent
Jul 2026

🎉

Joined Product HuntJuly 4th, 2026

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5h ago

SLAShield - Slack-first ITSM with AI Voice Agent

The only incident platform where you say "SLAShield status update" and hear a real-time verbal Sev-1 summary. Hands-free. Built by a Major Incident Manager — 14 years at Dell & Infosys. 30,000+ incidents managed. Full ITSM: Incident + Change + Problem + CMDB + KB + Support Tickets. All in Slack. 97% cheaper than ServiceNow ($49,990/yr vs $1.38M+). Deploy in 3 weeks. Free trial: slashield.io Live demo July 18: slashield.io/webinar