Sheldon Ai Powered Live Chat
The Ai powered live chat bot that can call 3rd party APIs.
3 followers
The Ai powered live chat bot that can call 3rd party APIs.
3 followers
Sheldon is a smart, embeddable live chat system that combines real-time messaging with the power of OpenAI. Sheldon doesn’t just support live conversations—it turns your chat into a fully capable AI-powered assistant that can take action, not just talk.
Sheldon was born out of a need help customers get the answers to their questions faster. Live chat for my uses meant customers checking on order status, addressing issues, answering common questions. There was no simple affordable options available that provided live chat with an Ai backed option outside of business hours that most importantly allowed 3rd party function calls. This is something I wanted for my own businesses (in ecommerce space) so I knew others would as well. With 4o released and OpenAI assistants LLM tech is now good enough to converse reliably with customers. By populating the chatbot with my business knowledgebase we can rely on the service to handle support requests 24/7. Combined with the power of function calls the assistant can reliably connect with any API making a powerful assistant. For my businesses own uses we have Sheldon provide order status information, escalate support issues, provide tracking information, and more via API hooked into our site. The service for now provides direct billing for Ai usage, any OpenAI fee is billed directly to your own OpenAI account.
The beauty of function calls is that the Ai assistant can do much more than just talk, it can actually perform actions and retrieve live data.
I've been dogfooding this service every day for months in my own business and overall the benefits of having faster useful support available to customers is outstanding!
If you'd like to demo Sheldon on a real site visit: https://boatdecals.com