SessionStack

Digital experience analytics that help you grow
74reviews
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What do people think of SessionStack?

The community submitted 74 reviews to tell us what they like about SessionStack, what SessionStack can do better, and more.
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5/5All time (3 reviews)
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74 Reviews
Mariya Ivanova

Product

1 review
Easy to install, easy to configure and very friendly interface. Help me a lot on daily basis in my PM work. Awesome AI feature which is giving you the essence of a user session.
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Elena Doinova

Marketing

2 reviews
I use SessionStack daily - following leads along their path from the first touchpoint to conversion, to understand what problems they face and how they interact with our product.
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Истинец
@meepwn53
2 reviews
This is such a neat product to use, very useful!
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Hemant Kumar
CEO @ WhatTheBus
1 review
Recommended this product
Review of SessionStack

Have been using this product since almost a year now and amazing to see the incremental improvements every quarter.

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Ani
Ani
passionate about ideas that improve life
1 review
Recommended this product
Review of SessionStack

Helps you stay user-centric. If you are customer-oriented (should i say that you must be), SessionStack is a great tool in your toolbox!

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Joro Yordanov
Interactive Designer
12 reviews
Recommended this product
Review of SessionStack
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Assia Iossifova
@assia_iossifova
1 review
Recommended this product
Review of SessionStack

Today's marketplace is fiercely competitive with customers expecting a first-class experience across all touch points at all times. SessionStack enables you to gain invaluable insights into the customer journey in real time, allowing you to address any issues as they emerge.

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Craig Finch
CIO at Mend VIP, Inc.
1 review
Recommended this product
Review of SessionStack

SessionStack is one of the few session recording tools that can run on-premise as an appliance, which allows you to retain full control over your user's data. This is especially important for organizations subject to HIPAA and PCI compliance. I have used SessionStack since its early days, and the support we have received from the team has been fantastic. It's been stable and reliable since the beginning.

The only issue we've encountered with the product in over a year is that some AngularJS pages don't render correctly when viewing the session. Our support team has not complained about it in a long time, so it has either been fixed, or it's so minor that it doesn't interfere with the usefulness of the tool.

One challenge is that pricing for SessionStack is per user session. To avoid wasting sessions on users or bots who visit our login page and then leave, we only start recording after a user has logged in. However, it's hard to troubleshoot any issues with the login page itself because we don't capture that part of a user's session. If your site gets a lot of brief visits, this pricing model might not work for you.

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Peter Gal
Peter Gal
CEO & Founder - Event Intelligence
2 reviews
Recommended this product
Review of SessionStack

Great tool, can definitely recommend it

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Grzegorz Gwoźdź
CTO, Neoteric
17 reviews
Recommended this product
Review of SessionStack
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