For years, we ran a luxury custom rug manufacturing business. It is a massive global industry, but behind the scenes, it runs entirely on fragmented WhatsApp messages, messy Excel sheets, and manual calculators.
Every time a client asked for an abstract shape or a multi-currency quote, we lost hours to complex surface-area math. A single miscalculation meant bleeding profit margins. We tried generic CRMs, but they couldn't handle the physics of textile production (like yarn dyeing stages or loom assignments).