Rootly

Name: Rootly
Rating: 5.0 (4 reviews)

Manage incidents directly in Slack

5.0•4 reviews•

32 followers

Manage incidents directly in Slack

5.0•4 reviews•

32 followers

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Team collaboration software

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Automation tools

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Slack apps

Rootly helps build a consistent incident response process by automating manual admin work like creating incident channels, Jira tickets, Zoom rooms, and generating postmortem timelines, all from within Slack. Trusted by Canva, Grammarly, Bolt, and more.

Free Options

Launch tags:Slack•SaaS•Developer Tools

Launch Team

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?makers I'm a bit uncertain about pricing. The only option provided is a 14 day free trial. An emailed request for pricing went unanswered. What happens after 14 days?

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4yr ago

Rootly

Maker

Hi Product Hunt 👋 Thank you @mwseibel and @ycombinator for the hunt. Quentin and JJ here, we are excited to share Rootly 🧯 with you. Okay, story time...👇 We met at Instacart 🥕 where I was the first site reliability engineering (SRE) and JJ owned our enterprise and last mile delivery business. As we grew from a $1B to $40B company, we had to scale our infrastructure, teams, and processes to keep up with millions of orders. Unsurprisingly, this led to our fair share of incidents (e.g. checkout issues, platform outages, etc.) and a lot of restless nights for me while on-call 😴. This was further compounded by COVID-19 🦠 and the first wave of lockdowns. We surged in traffic by 500% overnight as everyone turned to online grocery. This highlighted our need for a better incident management process. Our manual ways of working in Slack, PagerDuty, Datadog, simply weren’t enough. This is how Rootly was born. An incident management platform built on Slack. Fast forward to today, we power some of the fastest-growing organizations in the world like Canva, Grammarly, Bolt, Faire, Productboard, Linktree, Ford and others to build a consistent and automated incident response process. With Rootly you can automatically... - 🧪 Create incident channels, Zoom rooms, Jira tickets - 👊 Invite and notify the right responders to collaborate - ⚙️ Powerful workflows for reminders, task lists, and communications - 📟 Page responders via PagerDuty/Opsgenie directly in Slack - 📝 Generate postmortem timelines in Confluence, Google Docs, Notion, etc. - ✍️ Track action items, update statuspage.io, assign roles, all without leaving Slack - 📈 Capture metrics and visualize incident trends - 🎛️ Use your existing stack, plug into 30+ integrations, API or Terraform 🔥 If you want to see how this might fit your organization, feel free to sign up for a 14-day trial or book a personalized demo with us: https://rootly.com/demo. We’d love to hear your feedback! 📚 Learn more (promise not boring)... - We love building in public, 👀 our changelog: https://rootly.com/changelog - See why our customers have rated us ⭐⭐⭐⭐⭐ on G2: https://www.g2.com/products/root...

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4yr ago

Cabal

Incredible product and A+ team. When sh*t hits the fan, you need to act fast. Rootly embeds alerts, analysis, and action all within your slack workflow. It’s exactly how you want (and need) to deal with the most urgent problems facing your business.

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4yr ago

Rootly

Maker

@murr Couldn't have said it better, thanks Brian!

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4yr ago

Archbee

Great product that keeps improving every day! Congrats on the launch @kwentakill and @jjrichardtang and the entire team at Rootly for launching :)

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4yr ago

Rootly

Maker

@kwentakill @dragos_bulugean thank you for the love Dragos!

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4yr ago

Mustsee

Really wish I had something like this in my past job to better manage the way we tackled incidents. Love how it plugs into all of our existing stack, really impressed with the integrations. Congrats guys for the launch 🚀

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4yr ago

Rootly

Maker

@loickm Much appreciated :)

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4yr ago

This is one of the rare products that really works. However, be warned – after starting using it, it would be hard for you to live without it ;)

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4yr ago

Rootly

Maker

@slonik_to_ja Thank you for your support !

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4yr ago

This is an absolute game changer and a must for SRES in any company. The product is incredibly easy to use, highly reliable, and plugs into our stack easily. The Rootly team consistently upgrades their products based on our Company's needs and has already saved us over six figures this year alone. CEO is easy going, attentive, and great to work with.

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4yr ago

Rootly

Maker

@daniel_lin5 Thank you Daniel!

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4yr ago

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5.0

Based on 4 reviews

Review Rootly?

Rootly is highly praised for its ability to streamline incident management directly within Slack, making it a valuable tool for companies like Unbox. Users appreciate its seamless integration and low adoption cost, which also aids in meeting compliance requirements. The product is noted for enhancing operational efficiency and providing a consistent incident response process, which was initially developed at Instacart. Users commend its focus on supporting SREs and its potential for future growth. Overall, Rootly is recognized for its effectiveness and excellent support team.

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