Hello Product Hunters, Are you plananing to surprise your customers with the most convenient customer engagement platform? Upgrade your website to an instant messaging platform with REVE Chat, streamlining omnichannel conversations into a single, easy-to-use interface. Why REVE Chat? Hybrid Chatbot: REVE Hybrid AI Chatbot combines REVE Chat's supervised training with autonomous learning from the company FAQ knowledge base through NLP/NLU and internal sources such as websites, documents (PDF, DOCX, TXT, XLS), etc. via LLM and Gen AI. Bot-to-human handover: REVE Chat offers a bot-to-human handover feature to ensure seamless customer support during complex scenarios. The transition happens in real-time, ensuring there is no break in the conversation. Co-browsing: Collaborate with your customers in real-time on website or mobile app for instant communication and faster resolution with REVE Chat’s co-browsing software Audio Video: Identify your customer issues in the first go and deliver real-time assistance with video and voice chat solutions. Reduce the number of touchpoints drastically in the first go itself. Introducing REVE Chat Version 4.0 1. Seamless Conversations: Let conversations flow seamlessly within the same window, as both chat participants can now access past sessions, promoting smoother and more informed interactions. 2. 24/7 Accessibility: Customers can message at any time, and agents can respond instantly, even offline. Our Single Inbox feature ensures that no chat falls through the cracks. 3. Omnichannel Support: Agents can handle customer interactions on Live Chat, Facebook Messenger & Comments, WhatsApp, Instagram, Telegram, and Mobile App, all from one platform. 4. Familiar Interface: REVE Chat resembles the interface of widely used instant messaging services globally, ensuring quick and effortless adoption for both your team and your customers. 5. Rich Text Editor: Respond to customer queries effectively and emphasize key information with our intuitive rich text editor. 6. Streamlined Agent Workflow: Manage conversations efficiently with features like message bolding for unread messages, standardized icons, and a queued panel for organizing chat requests. 7. Navigate Faster with Shortcuts: Effortlessly manage your dashboard and interactions with user-friendly shortcuts. Don’t miss out on the opportunity to upgrade your customer engagement strategy. Give REVE Chat Version 4.0 a try and experience firsthand how it can transform your interactions and boost your business performance. Feel free to ask any questions or share your feedback. We’re here to help and excited to hear from you!

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1yr ago

ReplyMind

REVE Chat 4.0 streamlines multichannel conversations, enhancing productivity and customer satisfaction. Its intuitive interface and rich features make it a must-try for businesses. Congratulations on the launch!

REVE Chat

Convert & serve customers

Convert & serve customers