Reviewers are split on Retrato. Supporters say it delivers useful, realistic portraits they reuse for profile photos, social accounts, LinkedIn, and even family pictures, offering a cheaper alternative to hiring a photographer. But the most repeated complaints are about the onboarding and payment flow: several users say they had to upload many personal photos before learning payment was required, despite expecting a free trial. Others report upload crashes and disappointing results after paying, with at least one user seeking a refund.
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