Resume Io has received overwhelmingly negative feedback from users, primarily due to its deceptive billing practices and poor customer service. Many users report being charged without consent after a trial period, with refunds being difficult to obtain. The platform's AI tool for resume enhancement is criticized as ineffective, and while some templates are visually appealing, the overall service is deemed not worth the cost. Despite a few positive reviews highlighting ease of use and customer support, the consensus is that Resume Io's practices are unethical, leading to widespread dissatisfaction.
I paid for my 7 days trial over a year ago. I used it to create a resume, that I paid for and then did not intend to use it again. Yesterday, after over a year I found out they have been charging me every month ever since and I lost abour 275 EUR for an account I didn't know I had and never used again. I checked my e-mails to find some kind of receipts or confirmations that would inform me about the fees that were withdrawn from my account, but didn't find any. Also, I would expect them to ask me whether I wanted to continue with my premium account after the new years, but no such e-mail came - obviously, because they don't want to remind you of them because once they do, you will find out the ugly truth that you were paying some nonsense premium account and once you do, it will be too late and the support will send you one automatic response to all of your e-mails asking for a refund. I DO NOT RECOMMEND AND IT IS THE WORST SERVICE EXPERIENCE IN MY LIFE!!!!!
Pros:NOTHING
Cons:DISHONEST SERVICE THAT WITHDRAWS MONEY FROM YOUR ACCOUNT WITHOUT INFORMING YOU IN ANY WAY
Resume.io is made by UI maniacs, they polish each detail and mindfully track user activity to create really perfect interface. It's pity that I create resumes so rare, hope they will create more products in future!
Pros:Simplest way to create a CV with really neat UI.
Cons:Nope
Prices should be stated upfront and not when the person spends a lot of time creating their cv
Pros:easy to use
Cons:Dishonest and intransparent pricing
prices should be upfront and not when the person spends a lot of time creating their cv
Hello team !
Looks like you've bring something cool and new to HR.
The tool is really simple to use, the onboarding is great. UI is also great.
Once signed-up, I was really pleased to see that it wasn't only resume templates. Additional features like cover letters, sharing, application trackers are adding big value to the product.
I might desert my beloved InDesign, because it will be easier for me to maintain and update my resume I guess.
Even if I'm not looking for a job, I'd definitely comeback often to check how it is evolving and maybe use it for close friends or parents when it's needed.
Pros:Complete, clean UI, onboarding, sharing
Cons:Only few templates atm
I used the product to create my CV, and because I want to download a PDF I paid the $2.95 for 7 day trial and be able to download. The price next to it is $44.95 for 6 months, that make sense ($7.5 per month). That was my only use of the product (that again it's very good to make your CV).
And here comes the scam and still not sure if this is the business logic behind them. 11 Days later I check my credit card and they billed $2.95 (what I expected) and another $24.95. So I was really surprise and though that was an honest mistake, but it was not the case. That price is hidden in the price description and all the information is presented in a way to prevent you to notice it. But despite this I cancel my account inmediatelly (I only used once) and ask for the corresponding refund. And like that they cancel my account and never reply nor refund anything.
So, the idea of them is to charge you $2,95 per 7 days, and then charge you a full month price that it's not visible anywhere, never refund anything. And don't expect them to answer to your emails, even less to discount what you already pay from the monthly price. Almost the perfect scam.
I'm really frustrated with their attitude. Just leaving this in here in order to aware others.
Pros:Very nice interface. Very intuitive on every aspect and help you have a quality result in a very short time.
Cons:The price scam. The poor support. The non-response helpcenter.
This is an awful service that doesn't notify you that you have to pay after you put all your information.
Pros:Easy to use
Cons:Doesn't make it clear you have to pay to download
Baby Snap
These guys disrupted the HR process 🔥
Pros:Best-in-class solution
Best UI and templates
Cons:Subscription