Hey Product Hunt! š
I'm, founder of Resolvo ā and I want to tell you why we built this before I tell you what it does.
Two years ago our team was running Jira for bug tracking, a shared Gmail inbox for customer support, Calendly for scheduling support calls, and a spreadsheet to track which client had which issue. It was a mess. A real ticket fell through the cracks. An enterprise client breached their SLA. We almost lost them.
That was the day we started building Resolvo.
**What is Resolvo?**
Resolvo is a unified issue tracking + customer support platform designed for teams of 2ā50 people who need:
ā A fast, Kanban-based issue tracker (think Linear/Jira, but simpler and with SLA timers built in)
ā An email support inbox that auto-converts inbound emails into tracked tickets
ā A smart queue engine that auto-assigns tickets via round-robin, skill-based, or domain routing
ā A customer self-serve portal (/portal/:brand) so customers can track their own tickets
ā Appointment booking (/book/:brand) for support calls, integrated into the ticket timeline
ā AI triage powered by Gemini ā auto-priority, auto-categorization, suggested replies
ā CSAT surveys sent automatically when a ticket closes
ā Multi-tenant support ā one owner account managing multiple client workspaces
**What makes it different?**
Jira and Linear are great at issue tracking. Zendesk and Freshdesk are great at customer support. But nothing merged the two ā until now.
We charge ā¹999/month for the entire team (not per seat). A 10-person team would pay $80+/month on Jira alone, before adding any support tooling.
**Who is it for?**
ā Engineering teams tired of Jira's complexity
ā SaaS founders supporting multiple clients from one account
ā IT teams managing internal and external helpdesks
ā Agencies running client-specific support portals
ā Any team where the same 2 people handle both bugs AND customer emails
- Small consumer brands
**What's free on launch day?**
ā Full 90-day free trial ā no credit card required
ā Unlimited issues, unlimited tickets during trial
ā Full access to smart queue, and customer portal
We're a small team, we ship fast, and we read every reply. If you have questions, feedback, or a feature request ā drop it in the comments below. I'll personally respond to every one.
Thank you for the upvotes and the hunt š
ā Resolvo team
š resolvogroup.com
Email : contact@resolvogroup.com
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