Launched this week
Relvios
Autonomous AI support agent
19 followers
Autonomous AI support agent
19 followers
Relvios is an autonomous AI customer support agent for teams receiving messages everywhere. Connect email, website chat, Instagram, Telegram, WhatsApp, Slack, Discord, and webhooks into one support inbox. Add docs, FAQs, customer data, or product events so AI can answer, draft, route, create tickets, or escalate with human approval.
Scaloom
The problem is real - support scattered across email, WhatsApp, Discord, Slack, Instagram is genuinely painful for small teams. But this is an extremely crowded space: Tidio, Crisp, Front, Intercom, Freshdesk, and even newer entrants like Chatwoot all do omnichannel + AI drafts.
My main question is about the "autonomous" claim. Most tools in this category are actually AI-assisted (the agent drafts, a human approves before sending). True autonomy - where the AI sends without human review - requires very high confidence thresholds and is where things go wrong publicly.
What's the specific thing Relvios does better than Tidio or Crisp for a small team under 10 people? That's the comparison that matters most and I'm not seeing the wedge yet.