Started using Relevance AI after getting frustrated with how rigid other agent builders felt. The whole "build tools, chain them into agents" model clicked for me pretty fast, and the semantic search layer actually works well when you feed it clean data. Built a video summarization pipeline in a few days that would've taken me weeks otherwise.
The weak spot is integrations. Coming from n8n or even Zapier, you notice pretty quickly that native app connections are limited. Had to build a few API bridges manually that I expected to find out of the box. Not a dealbreaker but it adds friction, especially if your team isn't super technical.
Pricing can also sneak up on you at scale. The credit model sounds fair until you're running multi-step agent chains on a lot of data and the burn rate surprises you. Worth mapping out your usage before committing to a higher tier. Still, for sales and ops teams that want a real AI workforce setup without writing a ton of code, it's one of the more legit options out there right now.
