Relay

Relay

Free live chat for your website.

11 followers

Relay Chat adds anonymous, IRC-style chat on every domain on the Internet, so you can chat with other people browsing the same website.
Relay gallery image
Relay gallery image
Relay gallery image
Relay gallery image
Relay gallery image
Launch tags:Chrome Extensions
Launch Team

What do you think? …

Joe Keller
My mind is actually blown, haven't seen something like this on PH in forever, hats off to the founders!
Sam Winter
@joe_keller Thank you! We haven't seen anything like it either, so we had to build it!
@joe_keller @sam_winter wish it didn't have the 75 stars to chat... hard to get going on a website to test.... love it though ... just wish i could use it
Eric Froese
Oh my goodness! I can picture myself on some obscure documentation website and scratching my head about some aspect of the page then... BOOM! Someone else is on this page! Maybe they can give me a hand!
Nate Astrup
@eric_froese we can only hope lol
Sam Winter
@eric_froese This was literally the impetus for Relay! I read one too many obscure documentation websites.
Jitin Dodd
Damn bro, this is sick! What tech did you use to make it work? I'd imagine you need it to scale like crazy given you're chatting across the whole freaking internet.
Sam Winter
@jitindodd Thanks for the kind words! The API is written in Elixir, which is super concurrent out-of-the-box. The hardest part was probably ensuring the app (basically a React app embedded in an iframe) remains performant on every web page. We optimized like crazy.
Eric Froese
@sam_winter We wrote our SaaS API in Elixir too! Love it. Seeing a lot of Elixir on PH, especially the cool products ;)
Sam Winter
@eric_froese I know right! Huge Elixir fan. My only qualm is the lack of static typing.
Bona
This is an awesome concept, and I can already see a lot of use cases. Do you have any new features in the pipeline?
Sam Winter
Hi Andro, thanks for your question! Here are just a few of our plans in ascending order of excitement: * better search (e.g., you could search some Python documentation to see if anyone has asked the same question); * auto-generating FAQs for a given site (goes hand-in-hand with search); * opening our API and building a platform for bot developers; * making Relay available as a script tag, so all visitors of a given website can join the chat (not just users who have downloaded the extension). Hope you’re as pumped about these features as we are!
Dale-Anthony
@sam_winter I came here to suggest the ability to implement as a script, good to know it's already something that's on your minds!
Bona
@sam_winter Honestly, the search seemed good enough for me. #3 on your list is so cool.
Sam Winter
@daleanthony Thank you! We'll let you know once it's out :)
Douglas Schmidt
@sam_winter Having it "installed" on my website would be really cool! I see as a community-driven Interconn and that is awesome :) very promising. Also, to make it better for support teams, it would be nice to have a Browser PUSH Notification when new questions arrives.
Sam Winter
Thanks for hunting us, @kevin! And thanks @wheeling51 for your help on the thumbnail! Hi Product Hunt! 😻 This is a dream come true. I’m so excited to launch Relay, a browser extension that adds chat to every website. With Relay, every domain has a built-in, chat-based community that’s at most a click away. Think of it like embedded Discord in your browser, where the channel is whatever website you’re on. People are chatting live right now on producthunt.com! We built Relay to provide a categorically more seamless social experience. We’ve given every domain its own community in a web that’s increasingly dominated by only a few unscrupulous social platforms. We couldn’t be more excited to have you join us. People are already using Relay to get help on Stackoverflow, engage with their own site’s visitors, watch shows together on Netflix, solicit career advice on LinkedIn, talk to other developers on localhost, instantly connect in online classrooms, leave their mark on Google, and pretty much anything else you can think of. It would mean the world to us if you helped us by sharing Relay, whether on social media or offline with your friends. A community is only as great as its members, and I’m sure you all know some great people! If you have any questions or feedback, please leave a comment below or chat with me on Relay. - Sam
James O'Sullivan
@sam_winter Hey Sam! I thought of this idea back in 2016 and noticed some other people tried it before as well (https://www.forbes.com/sites/eri...). I loved the idea and thought it was so cool, my app was going to be called UbiqiChat hehe. I never decided to pursue making it because I saw that the other people who tried it, it didn't take off and I couldn't find a way to monetize it. I'm glad that you are making it and it seems like your are going to make it right! How do you plan on monetizing?
Sam Winter
@james_osullivan thank you for the question and your kind words! There's a graveyard of failed website-specific chat ideas. They fail for two reasons: they can't reach critical mass (most common) or they become toxic (Dissenter). Much of our secret sauce for monetizing and growth and even moderation to some extent will be selling Relay as a widget. We've built a prototype and are putting in some finishing touches.
Brady McKenna
Very forward thinking project. Love the direction they are taking. The future of the internet is going to be agnostic overlays over everything from websites, games, apps, VR/AR, and other devices. Can't wait to see more of this type of development. Pros: - It gives the internet back to people to some degree in a nostalgic manner. It allows you to use websites, communicate, and connect like you could in the early days, on your terms without platform capture and communication monopolization/balkinization. - Smooth UI, easy to use, light weight. Cons: - It is going to get difficult to self moderate as it scales and will likely need to fall back on some sort of private rooms. This could have some strange unintended side effects where influential groups of people dominate the conversation on a single website in the public channels. - A lot of difficult UI/UX trade-offs will have to be made eventually - Platforms like this tend to get persecuted when certain ideological groups move in. Will be fascinating to see the direction this takes to ensure it stays open and flexible. Overall, the cons are longer term and general open platform concerns more than anything. These issues could be solved the same way similar problems were solved on IRC. Though this may sacrifice it's simplicity and elegance at some level. Not much to do there. Scaling is scaling and I see this platform going far. So this is a good problem to have. Cheers! Loving it so far 😎
Sam Winter
Hey Brady, Thank you so much for your comment! It really means a lot, especially coming from one of our long-time users! I hope you’re right about the development/trend of agnostic overlays. I totally agree with you about the perils of ideological domination. It’ll be difficult to moderate conversations across the whole Internet and maintain a culture that’s open and inclusive, but we have some strategies/lead bullets that should help. I’m looking forward to seeing how the product develops as it’s informed by user feedback. Excited to continue chatting with you as Relay scales :)
Tosh
This is incredible! Been daydreaming of something like this for a while :). Also out of curiosity I was wondering how you were planning on acquiring new users and growing the # of downloads? Wishing you tons of success and congrats! :)
Sam Winter
@toshvelaga that's the tough part. Hopefully Product Hunt helps a lot. Like any chat product, it requires a critical mass of users. We're hoping that once that kicks in, it snowballs from there primarily from word of mouth.
Jeffrey Erickson
@toshvelaga @sam_winter You might want to think about an invite system. Connecting to Gmail, facebook, or twitter could allow you to ask your network about the website while sending out invites.
Sam Winter
@jeffreykaine that's a great idea. Thanks for the suggestion. We need to get that growth engine up to full speed asap to ensure the network becomes even more valuable.
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