Research keywords, analyse the competition, Check & Monitor backlinks and track your search engine ranking – all with a single, powerful platform. Rank tracker harnesses world-class data sources to help you get ahead in SEO, whether you’re a small startup or a large agency.
The community submitted 17 reviews to tell
us what they like about Ranktracker, what Ranktracker can do better, and
more.
1.7
Based on 17 reviews
Review Ranktracker?
Reviewers are sharply divided, but the dominant view is negative. Many users say Ranktracker locked lifetime-deal accounts behind a paid support plan, blocked access after purchase, and handled complaints poorly, which led to repeated accusations of misleading or unethical conduct. Several also report bugs, server downtime, weak support, and data they consider inaccurate. A smaller group of paying users says it can save time on SEO reporting, track competitors well, cover Bing, and offer decent value, but even some positive reviews note room for better visuals and continued improvement.
+14
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Scam, be very careful with this company!
Like many other users, I have been scammed by this company. After buying a LTD license with lifetime access, they blocked my access, waiting several months until I had fully configured several projects. Now I have no possibility to consult or export my data.
How to trust your business to this kind of companies that can change their mind and use almost mafia-like tactics? Don't do it, look for an honest alternative.
It is a company with a very good marketing, a good image and a good website, but the tool never works well, it has many bugs and latency, it is not accurate, and the roadmap never advanced much, except to add superfluous payment options, money, money, money. Fortunately, I still have an SE Ranking account, a much more powerful and fine-tuned software, with constant improvements and excellent support.
I recently had a terrible experience with RankTracker. Their service was not working due to servers being offline and their support team were very hostile and unhelpful when I contacted them. When the servers were back online, my account did not have any plan so I was unable to use it again. When I asked for help again, they told me will help according to the contract in 14 working days, so this is how much will take them to assign my account to the plan again. I was very disappointed with this experience and would not recommend RankTracker to anyone.
Hello Loan Marica,
I tried to find you via our support system but was unable to find you with the name Loan Marica. So not sure if this review is 100% legit.
But anyways, if you had purchased via appsumo yes the partnership agreement is 14 business days for resolution of the issue. This is why you would have been told this.
We wish you the best & have a good new year.
Felix
I pay to use ranktracker. I have used competing products. I work in seo as an advisor. RankTracker has some good features that i find saves me time when preparing reports for both clients and prospects. One of the most important requirements is accurately reporting exact rankings, and this tool, most of the time, is fairly accurate. I don’t think any tool will be 100% accurate, when handling large amounts of data scans of serps. I see Felix actively replying to my customer service requests. He’s approachable, and i have seen improvements. There are significant costs associated with run a serp rank tracker, so for the price, this seems good value, I’d like to see more visualisations of the data, especially more visuals relating to competitor rankings over time, but i am sure that it will come. There is a useful competitor tracker, with small graphs, and i hope that visualisation improves over time. I would recommend trying this product and a few others at the same time to see the differences in data visualisation. This works for me.
I got Rank Tracker on App Sumo over a year ago and have since bought LTDs for a number of similar products such as Labrika, True Ranker, Dino Rank and a couple more. RT is hands-down the best of these. It may not yet be as versatile as the major players but it is on its way there. A lot has improved. There are a couple of minor quibbles but it has decent results and has proved very valuable to me. I am offering SEO services to smaller local businesses and RT is helping at keeping my prices attainable. It has better competitor comparison than the other tools, is the only one doing Bing as well and is simpler to navigate.
Bought the lifetime deal on this software and saw it had potential. Now I can't access my account with buying a support program which I don't need. How can you sell something and then say 'you can't use it unless you pay me more money'. Isn't that like ransoming software? It's actually like buying a car outright but the dealer then takes the keys back a few months later and says you can't use the car until you pay for an extended warranty. Insane. Shouldn't be legal, not sure how they get away with it.
What needs improvement
lifetime deal issues (5)unethical business practices (5)restricted access (4)
Misleading Lifetime Deal
I bought a lifetime plan for this rank tracker tool, expecting full access forever. At first, it worked fine, but now they’ve locked key features unless I pay for a yearly “support plan.” This was never mentioned when I bought the deal.
Features have been restricted, and customer support isn’t helpful. A lifetime deal should mean what it says—lifetime access. This feels like a scam. Avoid this product if you want a trustworthy solution.
What needs improvement
poor customer support (3)lifetime deal issues (5)unethical business practices (5)restricted access (4)
I got scammed by the founders of RankTracker. Just like many others, I bought the lifetime deal and now I’m being forced to buy a yearly Support plan I don’t need before I can regain access to the tool I paid for.
Used this tool for some time - wasted money and that's it. Poor functionality, constantly failed payment procedures, low-quality content. I am very disappointed. Plus their customer support is awful - they say they have a live chat on the website, but it is not the live chat - you just send them an email and wait until they wake up to answer you six hours later. If they answer at all.
Nice fake review, just like the other one.
If you need support you can reach out to me directly - felix@ranktracker.com
Again i cant find any chats under your name or accounts or emails or payments.
Unless you are referring to another product, as you gave reviewed & commented on a competitor of ours with a very similar name
I have been using Ranktracker since their LTD launch and so far so good. I check not only my and my client's websites, but also competitors. I like to watch how the competitors' position moves against me.
I also use it for keyword finder, SERP Checker, etc. A tool that helps a lot on many aspects of the websites.
They blocked AppSumo users from accessing the app. We paid for it and now it is gone. Also, once they said, we would get free keywords for leaving a review on Capterra, but they never gave me the promised keywords for my review...
What needs improvement
unethical business practices (5)restricted access (4)
Ranktracker