Hey Product Hunt, I'm Kulraj, one of the co-founders of QualiaBits. Indian call centers run on millions of calls a day. Most QA teams can only listen to about 2% of them, and the rest just disappear. I wanted to see what a call center looks like when AI is part of the floor, not a bolt-on bot. So we built Qualia Commons: - Voice Assistant: AI voice agents that take inbound and outbound calls in Hindi, English and Hinglish. When a caller asks for a human, it hands off warm, with the transcript and captured fields already filled. - CallPulse: automated QA that scores 100% of calls against your own rubric. - UltraChat: WhatsApp and SMS follow-up when a call doesn't connect. - It plugs into the dialer and CRM you already use (Vicidial, Salesforce, WhatsApp Business API). We're not trying to sell a voice bot. We care about outcomes: calls answered, calls audited, leads followed up. Honest status: we're live in paid pilots across 3 BPO floors in India, about 1,150 seats. Still early, still learning every day. I'd love your feedback, especially if you've run or worked in a call center. What would make you trust an AI agent on your floor? Want to hear it yourself? Go to qualiabits.com and get a live AI call in about 60 seconds.

Qualia Bits

The AI call center for Indian BPO

The AI call center for Indian BPO