Launched this week

ProfitPilot for Chatwoot

Launched this week

1-click automated runbooks & spike triage inside Chatwoot

1 follower

1-click automated runbooks & spike triage inside Chatwoot

1 follower

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ProfitPilot (Spike Support Toolkit) is an embedded Dashboard App for Chatwoot that helps support teams survive high-volume ticket spikes. Trigger multi-step runbooks, fire outbound HTTP webhooks, apply tracking labels, and monitor queue velocity in 1 click—with zero customer PII stored.

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Launch tags:SaaS•Developer Tools

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Hi Product Hunt! 👋 I built ProfitPilot (Spike Support Toolkit) for teams and developers using Chatwoot helpdesk. During traffic spikes, launches, or outages, support queues get overwhelmed with repetitive tickets. ProfitPilot embeds natively as a Dashboard App tab inside your Chatwoot conversation screen so agents can execute 1-click Runbooks: - Dispatch outbound HTTP webhooks (to n8n, billing, or engineering tools) - Apply tracking labels and custom attributes in strict step order - Post internal SLA and engineering notes automatically - Track real-time queue velocity and category spikes with zero customer chat PII stored We are offering a free beta trial and would love feedback from anyone running Chatwoot!

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4d ago