Poth Labs: The customer brain for your company

Customer knowledge isn't a collection of documents. It's a network of relationships. Poth builds a living model of your customers before answering questions, so Ask Poth can reason across all your company knows instead of summarizing isolated sources. That unlocks questions no single source can answer, from what's driving churn to why customers adopt or abandon features. Every conclusion is grounded in evidence. If the answer isn't there, Poth launches adaptive surveys to collect what's missing.

Hello Product Hunt! We started Poth because companies already know a lot about their customers—but that knowledge is scattered across calls, tickets, CRM records, analytics, surveys, and internal docs. Questions like “What’s driving churn among our highest-value accounts?” rarely have an answer in one place. Teams have to manually connect what customers said, what they did, and what happened to the account. Poth originally generated hypotheses and ran adaptive customer interviews and surveys. But to ask useful questions, it first had to understand everything a company already knew. That led us to build a living model connecting customers, accounts, features, behaviors, and conversations across different systems. As teams began using that model to answer questions across their existing customer knowledge, we realized it needed to become a core part of Poth. Today, Ask Poth reasons across your customer knowledge, grounds every conclusion in evidence, and shows what information is still missing. When the answer isn’t there, Poth can collect it through adaptive interviews and surveys. We’d love to hear your feedback!

@mojmir_horvath The version of this I've actually needed is one place that remembers context so success and sales stop asking customers the same questions. In practice the blocker is always integrations. Which systems do you pull from on day one, and how do you handle it when the CRM and support tool disagree about the same account?