@rrhoover Customer wise we've been pretty fortunate. The buzz that happens when we hit a new market has made things grow pretty organically. And the provider side is helping a lot of these plow guys add more jobs to their existing routes so they're super into it.
Balancing supply and demand is always going to be something to we have to pay attention to. It's great to have speedy arrival of a plow, but providers aren't going to be happy if there are too many of them out there to ever claim a job. We're just going to have to take it day by day and make adjustments as we go
@rrhoover Thanks! The photos are like an exciting receipt that you can't wait to get.
We do see people sharing the photos. There's a cool sense of pride that comes when you get something very physical and annoying done in the real world through something very simple and digital. What takes people hours of manual labor to shovel, after a couple of taps in Plowz and this big truck with flashing lights shows up and minutes later your driveway is clear. It's fun
We have a couple social sharing options in there now (one earns you Plowz credits if you get people to join through your link), and we'll have one for the photo in the next update
@staringispolite The way it works now is if you download in an area that we don't have enough plows ready to handle orders yet, the app displays a "coming soon" message and won't let you go any further. Once we have enough to handle demand for a given radius, we flip the switch and it notifies all the people that we're now live and ready for them.
We've been getting a lot of people writing in requesting their city and asking when we'll go live there, but in fact just by downloading and claiming your address you're "requesting" your city. We have a pretty cool real-time map of registered users by city on a big flat screen in our office. If we get mentioned on a local news station and see a lot of pins popping up we'll put a focus on getting plow providers on board in that city (our Dir of Sales Bob hasn't been sleeping much haha).
The petition idea you had is a good one. I'm always a fan of creative incentives. We should probably put a bigger focus on getting your friends signed up as well to get us live in your city faster (kinda like how Launch Rock does it).
@KristoferTM Yep! Definitely agree. Very cool that you're already tracking location "requests" behind the scenes. As a user, I'd love to have that communicated to me somehow.
(Since you've got the data: maybe something simple on that "coming soon" message like the count of people near them who've been counted; that count ticks up, and tells the user they've been added.) Great point about LaunchRock style invites as well.
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