Hey Product Hunt 👋 I'm Vishal, maker of Oyelo. What inspired it There's a little café near me with honestly some of the best food around. Every time I'm there, people are smiling, telling the staff "it was super!"… and then I check their Google page and it barely has any reviews. That bugged me. The owner was doing everything right. His happiest customers just weren't saying it anywhere that counts. And the one person who was unhappy? They'd quietly leave a 1-star at midnight, and he'd only find out the next morning. The problem I wanted to solve Happy customers are quiet. Unhappy ones are loud, and usually too late. So Oyelo sends every customer a friendly WhatsApp after their visit (WhatsApp is how almost everyone in India talks). One tap tells the owner how it went. If they loved it, one more tap takes them to Google. If they didn't, they can tell the owner privately, and the owner gets a nudge to call them and make it right. No app, no forms, and it speaks English, Hindi and Telugu. How it changed along the way Honestly, it looks nothing like version one. 😅 It started as a restaurant-only tool called Loomis. Then I kept meeting salon owners, gym owners and clinics with the exact same problem, so I opened it up to them. It went through two names before landing on Oyelo, from "Oye!" (hey!) and óyelo ("listen to it"), which felt right for something that helps owners actually hear their customers. The biggest shift was in what I care about. I started out thinking "more 5-star reviews." I've ended up at "never miss what a customer is trying to tell you." Every customer can still post on Google; Oyelo just makes sure the happy ones don't forget, and the unhappy ones are heard first. It's early, and I'm onboarding my first businesses one by one, often by walking in and showing them on my phone. I'd genuinely love your feedback, roasts included. 🙏 Every customer, heard. 💜