Orderly

@mikeganz The hardest part for a consumer (in order of priority): - Getting refund instantly - Getting return processed (making return requests, returning items to courier, handling any follow-up disputes) - Getting return timeline and policy clearly communicated (especially for more complex items, eg. beauty, jewelry, shoes) The hardest part for e-commerces: - Making return inspection decisions / instant "no questions" refunds (i.e. managing risk levels) - Handling return edge cases issues with CX, Warehouse, Delivery (eg. wrong return item provided by customer, return dispute form customer)

@aigulais Super interesting. Is your list of consumer pains in ranked order? As in, do you think the most painful things for you as a consumer is the time it takes to get your refund?

Hi @mikeganz my list was based on my experience as e-commerce product, who build the return experience for a fashion e-commerce. However, the priority might differ based on your target customer segment, your e-commerce segment, etc. If you need any further advise feel free to DM me (if there is such feature in Product hunt, unfortunately, I don't use LinkedIn, or just email me - add my name to domain address of my startup :)), happy to help.

@shashamo Awesome to hear Tomoya! What's been the most difficult part about managing all of your shopping before Orderly?

@footprint_calculator Thanks so much Ula! Have you given Orderly a try yet? Would love to hear your feedback specifically!

@alex_gavril1 Thanks Abhinav! Appreciate it. Have you downloaded the app yet? Would love to hear your feedback!

@sumanta_kundu2 Thanks Sumanata! Appreciate it. Have you downloaded the app yet? Would love to hear your feedback!

@junhyuk_mike Thanks Junhyuk!

@abhinav_ghosh Thanks Abhinav! Appreciate it. Have you downloaded the app yet? Would love to hear your feedback!