Quo (formerly OpenPhone)

Name: Quo (formerly OpenPhone)
Rating: 4.57 (21 reviews)

Never lose a customer with Quo

4.6•21 reviews•

505 followers

Never lose a customer with Quo

4.6•21 reviews•

505 followers

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Team collaboration software

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Customer support tools

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Messaging apps

Never lose a customer with Quo. The only phone system that helps businesses build personal customer relationships at scale. Trusted by more than 90,000 companies, from fast-growing startups to Fortune 500s, and rated #1 in customer satisfaction on G2. Quo brings calls, texts, and customer information together in one platform. With an AI-powered voice agent, automations, and mini CRM, it’s never been easier to support more customers, and grow your business — without losing the human touch.

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Promoted

Quo (formerly OpenPhone) Launches

Sona by OpenPhoneVoice AI agent, built right in OpenPhone

Launched on April 23rd, 2025

OpenPhone APIThe phone system for teams, now integrated with your stack

Launched on October 23rd, 2024

OpenPhone for TeamsThe all-in-one business phone, now made collaborative

Launched on June 2nd, 2021

OpenPhone 3.0The new phone for business, in an app

Launched on November 17th, 2020

OpenPhone 2.0The new phone for business. Now on desktop and for teams.

Launched on April 22nd, 2020

View all Quo (formerly OpenPhone) launches

4.6

Based on 21 reviews

Review Quo (formerly OpenPhone)?

Reviewers mostly see Quo as a simple, dependable business phone system that is quick to set up and easy for teams to use for calls, texts, voicemail, and shared numbers. Several praise strong integrations, especially HubSpot, plus features like AI call summaries, international number setup, and support for distributed teams. Some say it feels easier to manage than RingCentral, Dialpad, Google Voice, or Zoom Phone. Still, a few complaints stand out: inconsistent call quality, limited reporting and admin controls, bugs like failed scheduled messages or lost contacts, and slow customer support.

+18

Summarized with AI

Pros

multiple numbers management (5)

reliable service (5)

team collaboration (5)

easy setup (4)

virtual phone numbers (4)

clean UI (3)

affordable pricing (2)

AI features (2)

HubSpot integration (2)

international calling (2)

Cons

customer service issues (2)

Pros

Cons

Reviews

All Reviews

Most Informative

•8 reviews

What's great

team collaboration (5)easy setup (4)reliable service (5)virtual phone numbers (4)multiple numbers management (5)

it makes business calling and texting simple for distributed teams. You can manage work numbers, calls, messages, voicemail, and team communication in one place without needing a traditional phone system.

What needs improvement

Quo could improve its call quality consistency, reporting, and admin controls, especially for larger or more distributed teams.

vs Alternatives

considered RingCentral, Dialpad, Google Voice, and Zoom Phone. I chose Quo because it felt simpler to set up and easier to manage for a growing team, while still offering the core business calling and messaging features we needed.

Ratings

Ease of use

Reliability

Value for money

Customization

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1 view5d ago

•1 review

I own and operate several businesses in different sectors including commercial real estate, and home services. OpenPhone makes all operations and client interactions much easier. Without OpenPhone, everything would be much more challenging, balls would get dropped, clients would be unhappy, etc etc. If you run a business, you need OpenPhone. Even if you don't run a business, you need Openphone. Why? You know all those stupid forms that require you to enter a phone number? Use your OP number. Handing our business cards? Use your OP number. I only give my real cell to close friends and family. That way, if it rings, I know its legit. All else goes to OpenPhone 100%. In short, OP is a paradigm shift for how I use a telephone. Thats a huge statement, but I mean it entirely. Can I get a sixth star please?

What's great

virtual phone numbers (4)multiple numbers management (5)

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14 views2yr ago

•1 review

OpenPhone is an easy to use, scalable, and affordable business phone solution that was clearly built for its users. We have over 100 phone numbers that are actively used for international calling and messaging. Our staff are mostly our located in Latin America but with OpenPhone they're able to set up a phone number with an area code based on where our customers are located (e.g. San Francisco) within literally seconds.

What's great

easy setup (4)affordable pricing (2)international calling (2)virtual phone numbers (4)multiple numbers management (5)

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12 views2yr ago

•8 reviews

What's great

team collaboration (5)easy setup (4)reliable service (5)virtual phone numbers (4)multiple numbers management (5)

What needs improvement

Quo could improve its call quality consistency, reporting, and admin controls, especially for larger or more distributed teams.

vs Alternatives

Ratings

Ease of use

Reliability

Value for money

Customization

Report

1 view5d ago

•1 review

What's great

virtual phone numbers (4)multiple numbers management (5)

Report

14 views2yr ago

•1 review

What's great

easy setup (4)affordable pricing (2)international calling (2)virtual phone numbers (4)multiple numbers management (5)

Report

12 views2yr ago