OGarden Smart

OGarden Smart

Automatic rotating indoor garden
13reviews
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The community submitted 13 reviews to tell us what they like about OGarden Smart, what OGarden Smart can do better, and more.
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3.1/5All time (2 reviews)
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13 Reviews
Joseph O'Malley
Loving life, nature, garden...
1 review
Well, I met a girl about 2-3 years ago that bought an OGarden and she showed me the machine in her living room. It looked great, she was satisfied… but later on I heard that she had problems with the bearings and the machine started to make sounds. She got some free spare parts from the company, the problem was quickly fixed… and she kept growing cool things just beside her TV… Anyway, this got stocked in my mind. I thought to myself that maybe one day I will have one myself too. Reading here and there, I found that the company had been bought by a new administration and I contacted them directly. Yes, I confirm, the former company got in financial trouble because they had quality problems and the customer service did suffer for a wile because of all this. About 6 months ago, I wrote to them many times because I had questions and some doubts about the machine and I always got some fairly quick and good answers from their customer service. I spoke to Simon and Edwin and they answered my questions very well. To what I understand, they changed the components that were making problems in the past and what they sell now is the improved version, they told me, without the former bugs the previous machines had. Understanding their warranty (within one year from purchase date, if there is anything that is a problem with the machine, they send you brand new parts for free and instruct you how to change it with email, pictures, videos or we could get a full refund if not satisfied), I finally jumped in and decided to buy an OGarden myself. The machine came in within 5 days and everything was great. Except the fact that there was a little scratch in the front left door at a place where I could see that the carrier slightly broke the shipping box. Not a big deal, but I did not fully appreciated it. I took a picture, send it to their customer service, got a quick answer and I did receive a new door about a week later with email instruction on how to change it. Unscrewed 2 little screws and place it back… worked like a charm. I’ve been using the machine for about 5 months now. I think this is fantastic! Plants grow very easily and quickly inside the machine and it is really beautiful to see all those vegetables growing in their last stage into the wheel. And it is very fun to go get the greens and make a super fresh salad on the spot, knowing it did grow all this stuff in my kitchen! Yes, I have to add water into it about 1 time per week. One time, I wanted to travel for a duration of about 3 weeks and had to ask a neighbor to come and add water. Also, adding a water fertiliser into the water gives the plants a great advantage. I think I’ve made my fresher salads ever since I have it. The taste is just fantastic. Well, up to now, I give them a 5 star. I’m very satisfied of my experience and I’m glad I bought it. If this changes, I will let you guys know.
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alyce winkworth
@alyce_winkworth
1 review
Review of OGarden Smart
horrible product. constantly breaks. plant baskets fall out. cheaply made. pour GUI. terrible instructions. waist of money. customer service is sad. after the sixth breakdown - i disassembled and put it int he dumpster. it deserves NO STARS!
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Steven T James
Online print broker, self employed
1 review
Recommended this product
Review of OGarden Smart
This was a gift for a salad lover for Christmas. We had no problems setting it up and our tomatoes, lettuce, and herbs all worked well. As an experienced gardener of many years, it is doing just what I expect in the first few days. I only had one disappointment: I originally ordered a black model, but received a white one instead. Nevertheless, we are keeping the unit. In any case, the color of the base unit won't matter once the plants get bigger. After 250 days: We are still eating tomatoes and having fun. A second unit was ordered to grow (basil, parsley and thyme.)
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Phillip Greene
@phillip_greene
1 review
Does not recommend this product
Review of OGarden Smart
Just going to copy Lisa here because I've had the exact same experience. This is the second time this creator has created this type of product. They are scamming people. As a kickstarter backer and almost one year after the campaign, I have NOT received my unit...I have requested a refund numerous times...I have called and emailed them several times with NO response. DO NOT PURCHASE FROM THIS COMPANY! As a backer we were given 30 day money back guarantee, but they will not issue a refund for a unit NOT received. As a backer we were given a one year warranty, but I was NEVER sent my unit and I tried to cancel the order since June 2019. This company is UNRESPONSIVE and does not follow through with promises to their customers.
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Jamie Wilson
Professional commercial cleaning company
1 review
Recommended this product
Review of OGarden Smart
The OGarden Smart has performed beyond my expectations. It is really fun to watch the plants come up and see the whole process from the comfort of my office. Customer service was also fantastic. I would recommend the OGarden to anyone, especially if you have kids
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Danielle Wagner
@danielle_wagner
1 review
Does not recommend this product
Review of OGarden Smart
This thing has been sitting on my floor unassembled for a month. I don't even know if it works. The instructions are so incredibly bad. They have small faded black and white photos that I can't even see with a lighted magnifying lens. Oh and it came cracked! Why don't you guys at least have a video on the steps to assemble it!!!
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Daniel Johnson
I like technology, life adventure
1 review
Recommended this product
Review of OGarden Smart
Ideal for an indoor unit. When to add water, it tells you. Lights are fully automatic. Without bugs or other problems, my room smells amazing. My favorite way to add fresh basil to my homemade tomato sauce is to garnish it with fresh parsley. It requires very little maintenance. Here are the cons: There are times when plants grow unevenly in the cabinet, resulting in uneven wheels. Plants are very close to one another. It will be necessary to prune them periodically.
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Ron Henner
Retired chemist
1 review
Does not recommend this product
Review of OGarden Smart
Have problem with power cable and culture baskets; have sent many emails with no response. Looks good but no way to get help!
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Marc Lacoursière
I want to review some products
1 review
Recommended this product
Review of OGarden Smart
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Sascha Kuhlmann
It's me
1 review
Does not recommend this product
Review of OGarden Smart
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