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4.8/5All time (53 reviews)
4.7/5
Recently (3 reviews)234 Reviews
This review is for Spaceship.com, which just launched on PH today (but cannot be reviewed as separate product from Namecheap.com)
The UI is quite unintuitive & clunky to use. It's as if a product manager told the programmers to try and give off an "edgy" vibe, but the cost was user experience.
For example, config pages like DNS settings (typically well-organized on other registrars as children of pages on a master domain list) are awkwardly intermingled w/ these parent pages on a cluttered "launchpad" page, where they are called "apps" instead.
Why is this confusing? Imagine a task as simple as just viewing all your domains. You nav to the Launchpad, only to find not one, but *two* apps that serve this purpose: Domain Portfolio and Domain List. As you open each one, nothing gets less confusing. DNS settings go in one, while privacy settings go in other. (Why this arbitrarty division of settings? What is the reward for memorizing which belongs in where?)
Even trivial pages like Payment Methods are awkwardly labeled an "app"! This really showcases the adage, just because something can be done, doesn't make it a good idea.
It really is as if a PM somewhere got a raise for pitching "Let's make the same thing as Namecheap.com already, but make the design pretty & everything into apps! UX doesn't matter, surely humans are superficial!"
But site utility ends up suffering, load times are awful, things are hard to find, and it just subliminally conditions me to use my go-to registrars Clouflare or Porkbun the next time I need a domain.
While the affordable (but likely introductory) prices are what drew me to register 3 domains w/ them (chatgptautorefresh.com + chatgptinfinity.com + gptbrah.com), this site cannot be recommended for the poor user experience. There is nothing Namecheap.com doesn't do already & at similar price.
11/1/2923 update: After using it for some months, I am now upgrading to 5-stars due to their new status as cheapest registrar + the UI is actually very useful for speedy operations like mass transfer of domains
Spaceship truly shines when it comes to domain acquisition and management. With an extensive selection of premium domains to choose from, I was able to find the perfect web address that aligned perfectly with my brand. The process of purchasing the domain was seamless and super fast! Furthermore, the ability to manage multiple domains from a single dashboard streamlined my online portfolio management.
Their hosting services are nothing short of exceptional, boasting lightning-fast loading times that ensure visitors stay engaged. I was particularly impressed by their commitment to using cutting-edge server technology, which resulted in a notable decrease in load times compared to my previous hosting provider.
