Launching today

Munin
The open-source customer platform for the agentic era
10 followers
The open-source customer platform for the agentic era
10 followers
CRM, knowledge, content, outreach, conversations, and analytics — unified in one MCP-first system built for AI agents, with humans in control. Open source. MIT.







How does the MCP-first setup actually work in practice for someone without an engineering background? I can wire up the integrations myself, but curious how much hand-holding the team provides to get a non-technical user comfortable with the agent side of things.
@linaeresin If you have some experience with AI coding agents (e.g. Lovable, Cursor, Claude Code, Codex), this will be a breeze. See this demo where I register an account in Munin Cloud and get Lovable to wire up CMS, chat widget and analytics in 5 minutes:
Setting up the email (IMAP, SMTP), SMS and voice channels, requires a bit more manual plumbing, but it's doable via the Munin settings page. We are working on making smoother on-boarding for those too – with the help of MCP apps – but we're not quite there yet.
Plugged it into my Claude setup and having CRM, content, and outreach share one context felt weirdly natural instead of duct-taped together. The MCP-first angle actually delivers.
@ecrin_t68691 That's been my experience too! Glad you like it!