Moorline: Never forget to close the loop with a customer

Hey Product Hunt 👋 I’m Soren, a solo software founder. I built Moorline after noticing a specific failure in my own support workflow: I would reply to a bug report, fix the bug days later, then forget to tell the person who reported it. Every inbox considered the conversation answered, but the customer was still waiting. Moorline tracks two things separately: whether the work is handled and whether the customer was told. A conversation only closes when both are true. It is a native Mac app that works with the mailbox you already use. There is no forwarding address or migration. Your local copy stays on your Mac, works offline, and optional read-only Stripe context helps you understand the customer before replying. I built it for solo founders who personally support several products and do not need a team help desk. Moorline is $9/month with a 30-day full refund. I’d especially love feedback on the “reply owed” workflow: does it match the way support slips through for you, or is there another state you wish your inbox tracked?