Hi Product Hunt! Mia from the Mixdesk team here. We've been building customer service software since 2014 (our first product, Meiqia, is one of the most widely used support platforms in China). When our customers started selling overseas, we kept hearing the same problem: their buyers live on WhatsApp, Instagram, LINE and Telegram, in a dozen languages, and every existing tool charged per agent seat, so growing a support team meant the bill grew faster than revenue. Mixdesk is our answer: - One inbox for WhatsApp Business Platform, Instagram, Messenger, TikTok, LINE, Telegram, web chat and email - An AI Agent that learns from your knowledge base, replies in the customer's language, qualifies leads and hands off to a human with the whole conversation translated - Automation for routing, workflows and WhatsApp campaigns - No per-seat fees: add support, sales and marketing to the same plan without paying more One of our customers, a crypto exchange, handles 10,000+ inquiries a day with about 90% resolved by AI. There's a free plan, no credit card needed. Would love to hear what channels and languages you're supporting today and what's still painful. Happy to answer anything!

Mixdesk

AI-driven social customer service solution

AI-driven social customer service solution

Mixdesk

Previous Mixdesk Launches

Previous Mixdesk Launches