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Zendesk Alternative for small to medium teams or freelancer.
8 followers
Zendesk Alternative for small to medium teams or freelancer.
8 followers
Einfaches Ticketing & Helpdesk für Online-Shops. Tickets, Leads und Shop-Anbindung in einem Tool. 14 Tage kostenlos testen, ab 9 €/Monat. Tickets statt Postfach-Chaos. Leads, Team-Kollaboration und Shop-Anbindung in einem Tool. Ohne Setup-Aufwand. Ohne Enterprise-Preise.
A WhatsApp or Instagram integration would be huge since so many DMs from customers end up getting lost in our inbox right now. Adding that channel directly into the ticket view would save a lot of switching back and forth.
@urgenzeki80043 thank you for the feedback, already working on this feature.
How does the shop integration actually work in practice, is it a direct plugin for Shopify and WooCommerce or do you rely on Zapier-style connections in between?
The shop integration is genuinely useful since it pulls order data right into the ticket view, which saves a lot of tab switching for our small team.