Reviewers mostly see Microsoft Clarity as a useful, free way to understand user behavior, especially through session recordings, heatmaps, filtering, and Google Analytics integration. Several say it helps them spot and fix bugs, including on web and mobile, and one founder of ClarityUX specifically notes that it is easy to integrate with Framer. The main criticism is not capability but friction: some find the interface cluttered for occasional use, and one reviewer strongly objects to required precise location collection with no opt-out.

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free tier (4)

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•13 reviews

This is a great free service that already allowed me to see and fix many web, android ( and even by proxy iOS ) bugs. The thing I absolutely hate about it is that it requires collecting precise location that my app does not need and I dont need when I am looking at screen recordings. There is no way to turn this data collection off and it would have been more useful to just be able to filter out the screen recordings that did not provide a location than force it. Or to at least collect non-precise location because that already gets you the city level information, where as its not really relevant for most app developers to know what part of San Jose, CA youre standing in when using their app.

What's great

free tier (4)

What needs improvement

precise location data collection (1)

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2 views2yr ago

•5 reviews

Clarity all the way, no Hotjar for my. Why would you pay so much money if you can have it all for free on Clarity. I know Hotjar has some more functionalities, but honestly Clarity gives me everything I need, easy to filter, a huge amount of data and the tool keeps improving week after week with new feature releases. Will stay a customer for a long time coming :)

What's great

free tier (4)frequent updates (1)data filtering (1)

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1 view3yr ago

Jotlify

•11 reviews

I've used Clarity for my landing pages to record user sessions, one issue that I usually face is recording player is not that smooth, it pauses automatically sometimes and sometimes it won't play the video at all.

What needs improvement

recording playback issues (1)

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1 view2yr ago

leonardo da vinci

•8 reviews

As a growth hacker 50% of my job is to optimize conversion rates. MS Clarity does bulk of the heavy lifting for me, I just hope it remains free forever. Hahaha.