Hi everyone - after many years of building bespoke customer sales and servicing platforms for clients we've developed Malcolm! - a SaaS customer support platform where companies and organisations can easily build, configure and brand FAQs and web journeys. You get loads of functionality out of the box and can plug it into your own system via Webhooks and Integrations with Dropbox, Mailchimp, Zendesk, Twilio, Mandrill etc - more integrations coming soon!
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