MailTag

Ben and I recently acquired MailTag; this means a new customer service department, stability, and renewed product roadmap. Now we need to earn back everyone's trust. WIP.

I use to love this product, but like others are saying it went into a state of total disrepair. I was at my wits end, but recently got a response from the new owner Ben (ben@mailtag.io). He admitted that he was working day and night to fix all the problems and assured me things would be great moving forward. Super refreshing to hear that since he probably has thousands of emails to deal with. He even asked how he could specifically help with my own personal billing problems. I'm gonna hang in there and give him a shot. Pros: • When it works, MailTag was invaluable to my business. • New owner shows promise to fix problems and enhance the product. • Professional design Cons: • History of issues with old owner

Well, as of now, I like this product a lot. Makes my job a lot easier. But that was not the situation some two months back. Initially I took the trial version and was pretty much satisfied with it, and then chose one of the premium plans. Everything was working fine, but gradually, some features stopped working. Contacted their customer support and there was no response, no response at all, and I chose an alternate email tracker. It was great until it stopped working - the dashboard was awesome, the real time notifications, fast, and I didn't like the alternative as much as this one - but was okay with that. Some two or three months back, I got an email saying that Mailtag is under new ownership and they apologize for the inconvenience, etc. And now I've returned to this one again. It's not the same as it was before, it's a lot better. The dashboard now has a lot of information, their customer support was very responsive and polite when I approached them regarding subscription. No fails so far.

A great product, works seamlessly now. I've installed it before but it was not functional back then. My subscription to another mail tracker was about to end and I wanted to get more features like scheduling and real time notifications. Found it on chrome store. Totally worth the price, and affordable too. They offer more features compared to others. The problem with all these mail trackers is that they are not available on smartphones. I hope they add smartphone compatibility or at least an app to get the tracking info on smartphones.

I don't know how this got this much negative reviews, but I'll tell you my experience. I have been using MailTag.io for more than two months now, and I am pretty much satisfied with its performance. Unlike other email trackers, this one didn't slow down my gmail, and that is something that made me stick to it. It comes with email scheduling, email tracking and automatic pings, and that has made my job a lot easier. They show a notification whenever an email is opened, and I've segmented the email addresses based on the activity - like time of opening, location, etc. Now I schedule emails so that they are sent when the subscribers are most likely to read my emails. Doing this has increased my email open rate by some 17%, which in turn has increased the sales. No downsides so far. Good customer support, affordable pricing and works well. But yeah, it is limited to chrome and desktops.

Perfect! I had subscribed to a premium plan earlier but got it cancelled somehow, when things seemed going in the wrong direction. First of all, the automatic pings stopped working. Then the dashboard was having some issues. I saved my ass anyway. I knew how great this product was, and I have used some other products but they didn't give me the satisfaction this one once gave. Mailtag tracks CTR too, and that was very important to me as it gives me an idea of the best performing email formats. Now after almost an year, I have again subscribed to Mailtag after getting emails and seeing some reviews on the internet. And this time, they have really impressed me. Very fast customer support - gave me a reply in 15 minutes when I told them I wanted to try the trial version again. Email segmentation is still not available though. It will make it even more easier.

The last one month was so productive and I am literally able to do a weeks work in one or two days, thanks to this amazing product. I was looking up methods to increase sales through email marketing and came across Mailtag in one of the YouTube videos. And from that point, there was no looking back. I have increased the sales by 20% after using Mailtag, and the effort that I had to put was really less. The point is to use all the features like scheduling, pings and tracks effectively to its full potential. Would recommend to anyone doing email marketing for their business.

amazing UX, really appreciate it... it's almost playful. the tracking works well, it's fast and accurate. i really like that the email receipt of open is sent because i'm not always on my desktop to get a notification. i don't use the secondary features that much but they look good, for me the tracking alone is great and it works. main thing here is the design is very satisfying.