Kommunicate helps you automate query resolution accurately & effortlessly across email, chat, voice, and messaging platforms.
This is the 7th launch from Kommunicate. View more
AI-Powered Email Ticketing - Kommunicate
Instantly train and connect your inbox with Kommunicate AI to start resolving repetitive email queries. Use AI to assign, escalate, and deflect tickets, allowing you to focus on complex queries that require human understanding and empathy.
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Launch Team / Built With
Stripo.email
Amazing launch! The ability to automate FAQs and fetch answers directly from your knowledge base will save a ton of time for support teams. It’s great to see how efficient customer support can become with this tool.
Kommunicate
thanks @marianna_tymchuk for the support
Congrats on the launch of AI-powered email ticketing! This will make a huge difference for support teams by automating repetitive queries and letting agents focus on more complex issues. How does it handle ticket prioritization?
Kommunicate
@yevheniya_afanasieva that's a good question. Tags can be triggered on the email tickets based on the flow. Currently it is not a fully automated way for prioritizations. We will add it to the roadmap. Thanks for the suggestion!
Impressive launch! Automating the repetitive parts of customer support while ensuring accuracy and escalation for tough queries is a perfect balance. This is going to be a game-changer.
Kommunicate
@viktoriia_vasylchenko thank you for your support! Our goal is to make life easier for support agents by giving them more time to resolve complex queries that require immediate attention. Feel free to try the product with our 30-day free trial — you can even use it with your personal Gmail.
Kudos on this launch! AI that automatically fetches answers from your knowledge base is a game-changer for support teams.
Kommunicate
@hanna_kuznietsova thank you for your support, Hanna. We would love for you to try it out.
BeeDone
Nice this is a game changer
Kommunicate
@layouceferie thank you for the support, Youcef.
Fantastic work on this! The multi-language support and real-time insights into team performance will make managing customer support more efficient and effective.
Kommunicate
@nazar_nosanenko appreciate the support, Nazar. Please try out with the 30 days trial.
Need to see more about this email integration! 👍
Kommunicate
@shenjun Hi Jun, please feel free to book a time here to know more on this. Appreciate the support.