We've been using Klets with kollekt.fm for some time now. One of the things we love are the easy setup (integrating it with our platform didn't take advanced integrations) and the simple, minimalistic design. Besides that, Joshua and Egbert are a great team so I expect Klets to improve a lot over the coming weeks!
Cool idea! Curious why there isn't an option to chat you guys through your website though...it would be a nice way to try out the product and hear directly from you.
We started Klets while running own design and development consultancy business. There really wasn't an easy way to have a quick chat with potential clients or new hires. Therefore, people resorted to phone calls and emails, which are both inferior to chat in many cases. And to add someone you only just met as your Facebook friend, Skype or Whatsapp contact didn't feel right either.
So we created Klets to solve this problem. On Klets, you make a “chat page” that drops visitors right into a private chat with you. Tell the right people about your Klets page address (e.g. klets.com/joshua), and they can instantly message you without downloading or registering for anything.
While we've only just launched in private beta, our launching customers already include awesome Dutch companies like Rabobank, Tam Tam, Rockstart, Delft University and Burst Digital at the time of writing. Klets is helping them in recruitment, getting leads, and customer loyalty through awesome customer support. Now, we're ready to set up more businesses – so come get your Klets page today!
Thanks a lot for the feedback so far guys!
Klets is different to chat popups and things like Intercom/Zopim/Olark (which are great for their purpose) and more like a phone number or email address. Klets page addresses can be very specifically published. Not just on your website, but also on Twitter, in email signatures or business cards.
Our customers don't care about 'screen real estate' or 'time on site' per se. They care about building relationships with their prospects and clients. The dynamics of a chat on Klets is more like on Whatsapp/iMessage/FB Messenger etc. then chat widgets, they last longer and are more meaningful and personal.
Klets is aimed at businesses that either don't want chat popups on their website, or don't have the resources to do it (basically that's everything besides e-commerce). Therefore, Klets is super easy and quick to set up, no developer needed. It's fun, we have a little bakery in a small town here in the south of The Netherlands signed up for Klets as well as one of the biggest digital agencies in Amsterdam. For them, a chat widget wouldn't really work.
Hope this makes sense :)
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