Japan Crate

Name: Japan Crate
Rating: 3.67 (12 reviews)

A bit of Japan, delivered to your door every month!

3.7•12 reviews•

11 followers

A bit of Japan, delivered to your door every month!

3.7•12 reviews•

11 followers

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Our monthly Japanese candy box subscriptions come with the best candy and snacks straight from Tokyo to your door!

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Japan Crate Launches

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Japan CrateCrazy Japanese candy delivered monthly

Launched on November 4th, 2014

3.7

Based on 12 reviews

Review Japan Crate?

Reviewers are split. Many long-term subscribers say Japan Crate is fun to open, with a good mix of unusual Japanese snacks, especially varied KitKat flavors, and some report boxes arriving in good condition with helpful support and refunds when issues came up. But the negative reviews are severe and specific: repeated shipping delays stretching weeks or months, tracking that showed only a label was created, vague or misleading customer service, and even billing problems. In short, people like the contents when boxes arrive, but reliability is a major concern.

Summarized with AI

Pros

unique Japanese snacks (3)

exclusive Japanese products (2)

good customer support (2)

variety of Kitkat flavors (2)

Cons

delayed shipping (6)

misleading customer support (3)

shipping issues with DHL (2)

Pros

Cons

Reviews

Most Informative

•2 reviews

I want to share my experience with Japan crate, i have been a subscriber for 6 months and started last October 2022 and now knowing that shipping will be delayed due to pandemic. When i didn't get my crate on time, i was upset and send multiple emails to their support. They immediately reply and give me information's the whereabout of my crates. I lost my April crate during this battle but they full refund my order including the shipping. I received the rest of the crates and I'm still renewing my subscription to them. I love how professional they handle all my complaints. Great work and great customer support.

What's great

good customer support (2)

What needs improvement

delayed shipping (6)

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4 views3yr ago

•1 review

Who will not love the range of exclusive Japanese products Japan Crate provides? Due to covid, travelling is impossible, so they give you a taste of Japan that you've missed before you have to return to the covid reality. The chips are very tasty, not ordinary chips that you can buy from your local grocery. Candies aren't bad which consists of very small and per piece, well of course just to taste and so worth it. Not so bad really. The most amazing part was the variety of very unique bag of Kitkat flavors in every box and were just insanely satisfying. To where I can only see these in the web before but now I can taste it already. So much goodies in small box. You don't count the price of each item but instead the experience you will have everytime you open a Japan Crate box. Totally worth the experience.

What's great

unique Japanese snacks (3)variety of Kitkat flavors (2)exclusive Japanese products (2)

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4 views3yr ago

•1 review

I've been with Japan crate for already a year. I am really satisfied with the service most especially with the contents of the crates. The stuff are not something that you can just find somewhere. They are also instagram-worthy. It was such an amazing and happy journey with my subscription to Japan crate. I had a wonderful experience with them. Seeing my collections of the toys and plushies in my bedroom are such an awe. Its been 2 years I subscribe to them. Unfortunately, i need to cancel my subscription as my room is already full. I'm drowning with the plushies. My bed is already full as well. Will be subscribing back again. Promise. Thank you Japan crate.

What's great

exclusive Japanese products (2)

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4 views3yr ago

•2 reviews

What's great

good customer support (2)

What needs improvement

delayed shipping (6)

Report

4 views3yr ago

•1 review

What's great

unique Japanese snacks (3)variety of Kitkat flavors (2)exclusive Japanese products (2)

Report

4 views3yr ago

•1 review

What's great

exclusive Japanese products (2)

Report

4 views3yr ago