Hey Product Hunt! 👋 I'm Palak, founder of IrisAgent. We built IrisAgent because we saw support teams drowning in repetitive tickets while existing chatbots gave hallucinated answers that made things worse. The problem: Support teams waste 50%+ of their time on questions already answered in their KB. Generic AI chatbots hallucinate and damage customer trust. And implementing enterprise AI takes months. Our approach: 1. Connect your existing helpdesk (Zendesk, Salesforce, Intercom, Freshdesk) 2. IrisAgent ingests your KB articles, past tickets, forums, and docs 3. AI starts resolving tickets, tagging issues, and assisting agents — in under 24 hours The key differentiator is our Hallucination Removal Engine. Every AI response is validated against your actual knowledge base before reaching customers. That's how we maintain 95%+ accuracy. Beyond just answering questions, IrisAgent can: - Auto-tag and route tickets to the right team - Summarize long case histories for agents - Take real actions (refunds, password resets) via Smart Operating Procedures - Support customers in multiple languages - Handle voice calls with Voice AI We have a free plan so you can try it without risk. Would love your feedback! Happy to answer any questions about AI in customer support.

IrisAgent

AI customer support agents that automate 50%+ of tickets

AI customer support agents that automate 50%+ of tickets