Intelswift

Intelswift

Customer Service Automation

5.0
2 reviews

1.1K followers

Empowering small and medium businesses with enterprise-grade features to automate customer communication with AI, at no extra cost.
This is the 2nd launch from Intelswift. View more
Intelswift AI Agents Marketplace

Intelswift AI Agents Marketplace

AI customer service automation
Intelswift makes customer support effortless. AI chatbots, Live Chat, and AI Copilot work together to automate responses, assist agents, and provide real-time insights—improving efficiency without losing the human touch.
Intelswift AI Agents Marketplace gallery image
Intelswift AI Agents Marketplace gallery image
Intelswift AI Agents Marketplace gallery image
Intelswift AI Agents Marketplace gallery image
Intelswift AI Agents Marketplace gallery image
Intelswift AI Agents Marketplace gallery image
Intelswift AI Agents Marketplace gallery image
Free Options
Launch Team / Built With
NMI Payments
NMI Payments
Don’t Integrate Payments Until You Read This Guide
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What do you think? …

Congrats on the launch! Does it require coding to install?

Iuliia Demchyk ✨
@pavel_sher no, it’s no-code platform. Easy to use and we help with everything 😇 just contact me and we can schedule a demo.
Kate Ramakaieva

Congrats, team! How do you deal with the fact that not all issues can be solved with AI, and some people prefer talking to a real person?

Anastasiia Degtiar

@kate_ramakaieva Thank you for the kind words! Great question. While AI is incredibly powerful for handling routine tasks, some issues require a personal touch. That’s why we’ve built a seamless AI-to-human handoff process. When AI determines that a situation is beyond its capabilities, it effortlessly escalates the conversation to a live agent. A ticket will be automatically created, ensuring that the correct agent or department is prioritized based on predefined segmentation and priorities.

Oksana Budz

@kate_ramakaieva Hi Kate! That's a great question. We took care of such cases, and we have Live Chat as well, with seamless human hand-over. It means that any customer can be connected to a live agent anytime he/she needs it.

Kate Ramakaieva
@oksana_budz sounds great! it’s a wow opportunity to maximise support efficiency 🙌🏻
Viktoria Nalyvaiko

You are amazing, guys ❤️

Oksana Budz

@viktoria_nalyvaiko Thank you! We will continue rocking! 🚀

Alan Rivera
awesome product! The workflow and agent creator definitely gives you guys an edge against current solutions!
Oksana Budz

@alan_rivera Thank you, Alan, for highlighting that! Our AI Agent Marketplace is our strong differentiator, and we will keep improving it!

ravi sharma

This AI Agents Marketplace concept is interesting! How does your AI ensure smooth context retention across different AI agents and maintain a seamless handoff to live agents? Would love to understand how it balances automation with human intervention!

Oksana Budz
@ravi_sharma01 thank you! we have different types of AI Agents: conversational AI Agents that communicate with customers and vertical AI Agents that have niche responsibilities. When it comes to human hand off, there is 2 ways to do that. If AI doesn’t know the answer it will initiate human hand off automatically or person itself asks for human help.
Viktor Surkov

Congratulations with your launch!
You made serious progress since I've used product last time!

Wish you good luck!

Iuliia Demchyk ✨
@viktor_surkov thank you so much!!! ❤️
Ashit Vora

Looks powerful, @oksana_budz , @marian_rydzanych @anastasia_degtiar @iuliia_demchyk .


Any plans to expand the list of available agenst? Would love to know what's next.

Iuliia Demchyk ✨

@ashitvora We are looking for partners for creation of additional AI agents for customer support with different roles and tasks. please check or partnership program https://intelswift.com/partnership