incident.io

Name: incident.io
Rating: 5.0 (1 reviews)

Bounce back stronger after every incident

5.0•1 review•

434 followers

Bounce back stronger after every incident

5.0•1 review•

434 followers

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Project management software

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Team collaboration software

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Automation tools

incident.io empowers teams to run incidents end-to-end. Guiding you through stressful times, our platform automates processes, improves visibility and gathers insights. Now you can rapidly fix and learn from incidents, so you can build more resilient products.

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Launch tags:Tech

Launch Team

incident.io

Maker

Hey Product Hunters Chris here, co-founder and CPO at incident.io. I’m really excited to be launching incident.io on Product Hunt today (with an exclusive discount, more details below!). I hope that this is the day that changes the way you see incidents, forever! First, a bit of backstory… Myself, Stephen and Pete (my co-founders) have spent our entire careers working as engineers. We first met at Monzo – a fintech here in London – where we experienced our fair share of stressful incidents and sleepless nights. You know the drill: the pager fires at 4am and battle commences - Slack channels ablaze, constant questions from new joiners, grappling to find the right person to solve the problem. In short, chaos, confusion and a lot of stress 😓 It was a pattern we’d seen in companies everywhere. We knew there had to be a better way. That’s when I built “Response” – Monzo’s Slack bot that helped to take the pain out of responding to incidents. Despite being relatively simple, it was a game-changer, so we decided it was time to improve incident management for everyone 🦸 Enter incident.io 🔥 We’re already helping over 150 organisations (including Vanta, Ramp, Trainline, and GoCardless) to improve their incident management. How? By empowering teams to run incidents with confidence from start to finish: 📍We meet you where you already work: we’re a Slack native product which seamlessly integrates with all the tools you already use, including PagerDuty, Jira, and Statuspage. 🗺️ No need to worry about process, we’ll be your guide: automated workflows, prompts and nudges bring consistency to your incidents, taking the process out of your hands and unlocking your time for more impactful work. 🧑‍🚒 Bring in the right people, at the right time: we improve visibility, streamline comms and assign clear roles, so everyone has the information they need to help. 📚 Learn from your incidents to improve your product resilience: automatically generated postmortems and timelines, along with your own metrics dashboard help you build stronger products and happier teams. We believe we’ve found a better way to manage incidents. Head to our website to take us for a spin (we’re offering an exclusive ProductHunt 20% discount on your first year). A massive thanks to @Kevin for hunting us! Your support means a lot.

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3yr ago

incident.io

Maker

P.S. new to incident management? Everything you’ll ever need to know is in our Practical Guide to Incident Management - years of experience consolidated into one trusty guide at incident.io/guide

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3yr ago

@kevin @evnsio How frequent does it monitor, 30 secs?

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3yr ago

incident.io

Maker

@nok_moe Can you share a little more about what you mean here? :)

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3yr ago

LogoliveryAI

@kevin @evnsio Congrats on the launch and good luck 🍀 If you need some help with the logo and brand identity, feel free to contact me!

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3yr ago

@kevin @evnsio Congrats on the launch 🚀

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3yr ago

Causal

We use invident.io at Causal — removes the panic and stress when something goes wrong and let's us fix the problem efficiently. Highly recommend!

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3yr ago

incident.io

Maker

@taimurabdaal Thanks Taimur! We love Causal as well :)

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3yr ago

Nice solution, congrats on the launch!

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3yr ago

I also really like your logo design 👌

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3yr ago

incident.io

Maker

@n_russell Thanks Nick!

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3yr ago

Scalenut

Nice one guys!! Congrats!!

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3yr ago

incident.io

Maker

@binay_singh2 Thank you Binay!

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3yr ago

Congrats on the launch, team! Such an exciting product 🔥

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3yr ago

incident.io

Maker

@pietro_invernizzi Thanks Pietro! Very glad to have your support :)

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3yr ago

Congratulations for the official launch. well, i was already using this ;) And It's Amazing 🔥, too good ❤

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3yr ago

incident.io

Maker

@siddhant_khare Thank you — we love Gitpod! <3

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3yr ago

I've been so impressed with the product. Great to see you on Product Hunt today – it's such a key tool in the modern startup stack so I'm excited for the word to spread even further!

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3yr ago

incident.io

Maker

@fred_jonsson Thanks Fred 🧡

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3yr ago

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