What do people think of Hotjar?
The community submitted 143 reviews to tell
us what they like about Hotjar, what Hotjar can do better, and
more.
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4.9/5All time (32 reviews)
4.7/5
Recently (6 reviews)143 Reviews
Hotjar is great for getting user feedback, whether it be by creating surveys, asking them to rate your page, or using recordings to get "silent" feedback. Moreover, you can brand their tools to make them go with the rest of your website. However, since they limited usage on the free plan, I use Hotjar less.
Great product! Great features and support team!
Great tool to understand how users interact with your website!
New pricing models splits their core features into two parts, meaning they can charge more for the same service. All features work well, but this commodification of a previously unified service is disingenuous.
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