Hire Pam

Best-in-market AI employee for customer support

571 followers

Best-in-market AI employee for customer support

571 followers

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Customer support tools

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AI Chatbots

Seamlessly integrating with your existing systems, it efficiently resolves tickets, performs actions, and optimizes workflows. With top-tier results on τ-Bench, Pam delivers reliable, state-of-the-art support — without unnecessary costs or bloat.

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Launch tags:Productivity•SaaS•Artificial Intelligence

Launch Team / Built With

AppSignal — Full-stack monitoring for errors, metrics, and logs

Full-stack monitoring for errors, metrics, and logs

Promoted

Maker

📌

Hey Product Hunt community! 👋 We're excited to introduce Pam, a revolutionary approach to customer support automation. At Pointai, we're not just talking about answering customer problems — we're actively redefining what customer support automation should be. Why Pointai? The average AI solution on the market charges a hefty $1 per resolved ticket. Now, consider this: a full-time support agent can handle about 100 conversations in an 8-hour shift. Multiply that by 22 working days a month, and you’re looking at 2,200 conversations handled by one person — or, let’s be conservative and say 1,500 conversations. With an AI tool charging $1 per resolution, handling that same volume would cost $1,500 per month. But here's the reality: you could hire a human support rep in the Philippines or India for $3/hour, which works out to just $480 per month for the same workload. So, why pay nearly twice as much for AI that doesn’t do anything outside of answering support tickets? We believe there's a better way. Pointai offers the same efficiency as human agents but without the bloat and inflated costs. We charge just $0.25 per resolved ticket, so handling 1,500 tickets would cost you only $375 per month. And yes, the math works — even at this price, our unit economics are positive, thanks to the latest GPT-4o version by OpenAI. But we didn't stop there: - State-of-the-Art Performance: We've achieved top-tier results on 𝜏-Bench, the leading benchmark for performance and reliability in customer service AI agents. - Beyond Answering Questions: Pointai doesn't just respond to queries, it performs actions and optimizes workflows, providing the same efficiency as human agents. - Seamless Integration: Our AI solution integrates effortlessly with your existing support infrastructure, solving real problems without human limitations. 🌟 Special Offer for Early Adopters! To celebrate our launch, everyone who starts using Pointai this week will get free unlimited usage for first month, along with free onboarding and customer success manager. It's our way of saying thank you for joining us early on this journey. Join us in transforming customer support. Stop overpaying for AI that can't justify the cost. With Pointai, you get smarter, faster, and more cost-effective support automation, allowing you to focus on what truly matters—your customers. We'd love to hear your thoughts, answer your questions, and learn from your experiences. Feel free to leave a comment below or reach out directly. Thank you for your support! — The Pointai Team

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1yr ago

The way you identified how to keep the great performance and be affordable at the same time deserves respect. Good luck on the launch!

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1yr ago

@komiljon_ruziev thank you!

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1yr ago

This is an interesting product. I had an issue managing several products at a time and migrating data from one to another. I hope this product will help me resolve that issue. Good luck with growth Hire Pam!

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1yr ago

@saidolim Really happy you got interested in product! Would love to chat more on how we can help in managing several products 🔥

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1yr ago

your offer is really great! tbh much cheaper than outsourcing it to someone and having problems with continuous training and sick leaves.

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1yr ago

@jay_a1 thank you! We believe AI isn’t better than person but neither it should be expensive. Affordable solutions it’s all about PAM! ❤️

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1yr ago

PicLooks Avatars

congrats on the launch! Pay-per-resolution is hot right how haha. Shows confidence in the product though 🔥

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1yr ago

@jonnymiles Thank you! We are happy that someone shares our perspective on pay-per-resolution! ❤️

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1yr ago

This seems like a very useful and helpful solution for the problems in customer service! Good luck to the team💖

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1yr ago

@zere_abdukarimova thank you! ❤️

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1yr ago

This is brilliant however at the same time you need to check whats different in your application which is missing or standing out from other competitor applications

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1yr ago

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