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4.9/5All time (57 reviews)
1/5
Recently (0 reviews)58 Reviews
It's great app to help you automate your workflows
George Levin@george_levin
Thanks, George 🙌
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Having recently tried out Hints.so after viewing their promotional video, I felt compelled to share my personal experience with this platform. As a product touted to integrate seamlessly with Notion, I had high expectations. However, the user experience was rather complex and convoluted than I anticipated.
The initial registration process was cumbersome, demanding a connection to another platform (hubspot.com). Unfortunately, the instructions felt indirect and complicated, making it challenging for new users who might not be tech-savvy. I was also surprised that there was a requirement to set up a company account, a step which could potentially limit its use to only businesses. Although they required a domain for registration, the absence of validation meant I could enter any arbitrary domain, this way I was able to sign up.
The product registration seemed geared towards integration with apps like WhatsApp or SMS. The lack of a personal account page on website further complicated the experience as it restrained me from efficiently understanding and managing my subscriptions. The discovery that the bot could be used for account management provided some relief, albeit the process was far from intuitive.
One aspect of Hints.so that left me particularly dissatisfied was the necessity to either have WhatsApp installed or send an SMS to a US number for the first registration. This may be inconvenient for international users.
Upon successfully connecting Notion and my page, I encountered another hiccup. The platform did not update the connected page, and any request sent only led to the creation of a new page.
In summary, while Hints.so promises a lot, my experience felt as if it under-delivered on some fronts. The flow seems unrefined, presenting several challenges and limitations that could significantly hamper the user experience. Nonetheless, I appreciate the potential and vision behind Hints.so and believe with a more user-friendly approach and improved functionality, the platform could truly shine.
Hi Kostiantyn, thank you so much for so detailed and thorough review. I appreciate it a lot. We often miss detailed feedback from users and it is super valuable for us that you took the time and shared the insights. I am very sorry that your expectations were not met. We want to grow on these critical points you mentioned, and this is what we will do about it: at today's daily standup my team and I will go thoroughly through your feedback and we will update our backlog accordingly. It would be fantastic if you can find 20 minutes next week for a zoom call. I would like to see into those obstacles that you met and ideally already next week to show you the improved version of Hints. Also, I will turn you account into free for the next 3 months. If you still have patience to give Hints another try, it will be free. Could you pleaese get in touch with me on gleb@hints.so to plan? It seems that I cannot send you a direct message and I could not find you or EdBrainTech on social media.
For other users, who might have met similar issues as you, I would like to add, please contact me, I will be glad to help!
Best regards,
Gleb Levin, Hints founder
Review of Hints
Very nice app! Surprisingly, I haven't seen anything like it before. Really very cool idea.
Thank you for the kind words
Review of Hints
I use Hints to save ideas and insights, which were leaving from me before when i used Apple Notes for the same thing. I surely recommend Hints!
Thanks! We hate when valuable information is slipping through our fingers.
Review of Hints
Cool! Definitely better than standard notes! Thanks for this solution!
We glad you liked it, Igor!
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