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Helpdash
White-label multi-tenant helpdesk for SaaS, agencies & MSPs
11 followers
White-label multi-tenant helpdesk for SaaS, agencies & MSPs
11 followers
Helpdash is the multi-tenant, white-label helpdesk for fast-moving support teams — tickets, live chat, knowledge base, automation, and per-tenant custom domains in one workspace.

Custom domain support per tenant is great, but it would help to have white-label email sending too so reply notifications actually come from our clients' domains instead of a shared one.
Adding a built-in customer satisfaction survey widget that automatically sends a short rating prompt after a ticket is marked resolved would be really useful. It would help teams track CSAT scores per tenant without needing a separate tool, and the data could live right alongside the ticket reports in the dashboard.