FeedbackPilot helps local service businesses turn completed jobs into a clear feedback and follow-up process. Create branded forms, collect private feedback, assign actions when service falls short, prepare responsible review-request drafts, track public reviews, and record testimonial permission. Unlike tools focused only on generating reviews, FeedbackPilot helps businesses improve service first and request reviews without pressure or manipulation. Start with a 7-day trial—£0 today.

Hi Product Hunt, I built FeedbackPilot after seeing how difficult it can be for local service businesses to collect feedback and follow up properly. A lot of review tools focus mainly on getting more public reviews. I wanted to build something that also helps businesses understand what went wrong, take action, and improve the customer experience before asking for a review. FeedbackPilot lets businesses create branded feedback forms, collect private feedback after completed jobs, assign follow-up actions, prepare review request drafts, track public reviews, and record testimonial permission. It started as a simple feedback form and gradually developed into a more complete follow-up system designed specifically for local service businesses. FeedbackPilot is available with a 7-day trial. I would really appreciate any honest feedback, especially on the onboarding process and how clear the workflow feels when using it for the first time. Thanks for taking a look.

Check out: https://www.feedbackpilot.co.uk/product-walkthrough for an interactive demo or take a look at: https://www.feedbackpilot.co.uk/form-builder-demo to see the form builder in action.

FeedbackPilot

Feedback and review tools for local business + Form Builder

Feedback and review tools for local business + Form Builder