Fathom completely changed how I deliver career coaching.
Taking notes during client calls was always a problem. Things got dropped. It pulled me out of the conversation. And for someone with ADHD, that split attention was brutal.
Fathom fixed that from day one. I could stay fully present while my clients got notes, action items, and full recordings they could revisit on their own instead of relying on memory. That alone was worth it.
But I also use AI heavily in my work. I help clients quantify their career achievements for resumes and interview prep, and the raw transcripts from our calls are the foundation for that. What someone says casually in conversation often contains the exact metrics and stories that make a resume stand out. Fathom captures all of it.
The one gap was timing. I couldn't access transcripts until after the call, so I was running a second tool alongside Fathom just for real-time transcription. Two subscriptions doing one job.
Fathom 3.0 closed that gap. Live transcription during calls. Phone and in-person conversations captured. Everything I was stitching together with workarounds is now built in.
Two years in. No plans to stop.