Strong Disapproval of Unethical Business Practices
Dear Martin at Eventsframe,
I am writing to express my deep disappointment and disgust regarding your decision to close down our lifetime paid accounts and subsequently attempt to coerce us into paying again to access the software. This action represents a gross violation of trust and a clear display of unethical behavior on the part of your company.
As a long-time supporter and customer who invested in a lifetime subscription that has helped finance your company to grow, I feel betrayed and taken advantage of. Your company's decision to revoke access to services that we have already paid for is not only unjustifiable but also reprehensible. It demonstrates a complete disregard for the loyalty and support of your customers.
Attempting to force customers to repurchase a product they have already paid for under the guise of an upgrade or subscription renewal is nothing short of extortion. It is unacceptable for a company to prioritize short-term financial gains over the well-being and satisfaction of its customers.
I urge you to reconsider this decision and take immediate action to rectify the situation. Failing to do so will not only result in the loss of trust and respect from your customers but also tarnish your company's reputation irreparably.
I expect a prompt response outlining your plans to address this issue and restore our access to the software we rightfully paid for. Anything less would further confirm your company's disregard for ethics and customer satisfaction.
Sincerely,
Johnny Kang
Sadly, the company does not live up to the terms and conditions of their agreements. Expect additional fees, hidden charges and and changes that make existing customers accounts useless. If I could give the ZERO stars it would still be too high of a rating.
I used it to sell tickets at our premier event this October.
It was flawless. Only calls I received had to do with the pay gate Paypal login wait. It's ease of use, data gathering, easily embedded in one's web page has launched to post Eventbrite era for me.
So far this product has really worked quite well. I have used it for about four months and it does almost all of what I want it to do, MUCH better than any other software I have tried, so I strongly recommend it.
I remember when Simon showed me the first lines of code of EventsFrame last year. Since day one, he and his team had a clear vision of creating a superior tool for event organizers and a beautiful user experience for attendees to purchase their tickets.
this tool is extremely useful. It's professional, fast, reliable and provides a way to set up and get paid for events without any friction. It does exactly the job it is intended to do, and i am looking forward to seeing it grow.
