ElevenLabs Agent Templates
Deploy pre-built voice and chat agents for support, sales
72 followers
Deploy pre-built voice and chat agents for support, sales
72 followers
Pre-built ElevenAgents for customer support, AI SDRs, and internal enablement. Point a template at your knowledge base or workflow and deploy a configured voice or chat agent without building from scratch.
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ElevenLabs shipped 50+ agent templates built on the same playbook their own teams use.
What it is: Pre-configured ElevenAgents for customer support, outbound sales, and internal enablement, each with predefined prompts, workflows, and integrations ready to deploy.
The hardest part of AI agent deployment is rarely the model. It's prompt design, workflow mapping, and testing before anything goes live. Most teams either spend weeks on this or skip straight to a brittle MVP. ElevenLabs' answer is to ship the already-solved version.
What makes it different: The templates aren't theoretical. ElevenLabs built their own help center support agent, SDR agent, and GTM training agent on this same foundation. The SDR agent now qualifies close to 80% of inbound leads. The enablement template pushed training completion from 40% to 90%+. That's the product logic: prove it internally, package it for everyone else.
Key features:
50+ use-case templates across support, sales, ops, and enablement
Each template includes prompts, workflow configurations, and integrations
Plug-in knowledge base support for support agents
SDR templates for lead qualification and outbound at scale
Rep training and role-play coach templates for GTM teams
Runs on ElevenAgents across voice, chat, and telephony in 70+ languages
Benefits:
Skip configuration overhead for well-defined use cases
Internally stress-tested templates with published outcome data
Works across the full ElevenAgents channel stack from day one
Start with one template, extend across the org as value compounds
Who it's for: Sales leaders, customer experience directors, and enablement managers at mid-market and enterprise companies running or planning agent programs on ElevenAgents.
Agent adoption is slowing at deployment complexity, not at intent. Templates that compress the path from "we want an AI SDR" to a working agent solve a real org-level bottleneck. Worth watching how far they extend the library from here.
Voice-first agent infra from a team that already nailed the underlying voice stack is a logical move. The open question is how you handle the handoff from agent to human when the conversation requires escalation, since that handoff is where most voice-AI deployments lose customers.
The teams I've talked to that run AI voice in production all ended up building a separate routing layer for escalation. Worth knowing whether ElevenAgents is bundling that into the product or assuming it lives downstream.
The AI SDR template is the one I'd want to stress-test. Voice cold outreach has a pretty narrow window before someone hangs up — how much can you customize the opening and objection-handling logic without needing to rebuild the agent from scratch? Or is that kind of customization outside what templates support?