Launching today

DobroDesk

Launching today

Support inbox with AI replies and no seat fees

1 follower

Support inbox with AI replies and no seat fees

1 follower

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Email and website chat live in different places. DobroDesk puts them in one shared inbox with clear ownership. It runs entirely on Cloudflare. AI uses approved knowledge to draft replies or send low-risk replies automatically when enabled. Risky or uncertain cases stay with a person. Plans start at €13/month for 300 accepted conversations. Teammates and AI replies are included. No payment method is needed at signup. DobroDesk is live. Use it free through Sep 30, 2026. Billing starts Oct 1, 2026.

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Launch tags:Email•Messaging•Artificial Intelligence

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Viktor.comAn AI coworker that actually does the work

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Hi Product Hunt. I started DobroDesk because automated replies should be a normal part of a support system. I wanted teams to answer common questions using their own project documentation, with a person taking over when the situation needs judgment.

I used Freshdesk before. It worked as a help desk, but it was expensive for smaller teams and did not include AI replies. I wanted to build a more affordable alternative with AI auto-replies included. DobroDesk is live now. We are looking for our first support teams, from startups to larger companies, to use it and share what feels unclear, slow or incomplete. Product suggestions are welcome too.

If you try it, send feedback or bug reports to support@dobrodesk.com. We are preparing a bug bounty program and will share discounts for useful reports. Cloudflare's startup program gave us room to test different models and architectures and find a better balance between quality and cost.

Thanks for checking it out. I hope it saves your team some time :)

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3d ago

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3d ago

The answer is already in the help center or documentation. Why is someone still typing it?

I used FreshDesk before, and have seen in product companies where have worked. A customer asked something that was already covered in the product's documentation or help center. The answer was there, but someone still had to find it, rewrite it and send it. Then the next customer asked the same thing.

That is where I think AI can be useful in support. It can use the project's own docs to prepare a reply and handle simple questions automatically when the team allows it. The team can then focus on conversations that need context or a real decision.

That is the problem I am working on with DobroDesk. It is a more affordable inbox for email and website chat with AI replies built into the workflow.

How do you handle these questions today? Do you automate them or does someone still answer them one by one?

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Thanks for checking it out. I hope it saves your team some time :)