Hello all -- I'm Eric Kuhn, and I lead product on Dmail. @_jacksmith, thanks for the hunt and the compliment.
The idea for Dmail came from our own personal experience sending, and trying to protect, sensitive information over email. Our core belief is that the sender should own the content of their email, and more specifically, access to it.
@ourielohayon -- The recipient should currently be able to view the content of the email in the browser without having to install the chrome extension. If you can't, let me know! The Dmail extension is only necessary if you want to send a Dmail.
We're still early in our product process, but we built this tool out of a pain many of us have experienced. I hope this also solves a real problem for you - and if so, I'd love to hear which one. Any and all feedback is much appreciated!
@ourielohayon@_jacksmith I hear ya. To avoid the click, you can download the chrome extension and all messages will be viewable right in gmail (no extra clicks!). To avoid the download, you currently have to click into web view.
Unfortunately, we haven't found a way (yet!) to reduce the steps any further than that, but we're trying!
Having to download the extension to view an email is a bit burdensome (the link isn't a pleasant experience).
This could have been solved by embedding an image (much like how tracking pixels work in emails), and then just destroying the image after a certain amount of time (or when access is revoked).
Better yet - they could do live image generation on the fly and have a counter in the image that says something along the lines of "This email will be deleted in X minutes"
@ashpangeek Totally agree that having to download to view is way too burdensome. That's why we implemented browser view, so reading a dmail is universally accessible. Seems like we need to make that more clear on the site!
@albandum@ashpangeek Hey Alban -- Just added a screenshot above to show you what a dmail in your inbox looks like if you don't have the extension. Just some text and a button that takes you to the web view
Interesting concept. I dont know how this works, but I would assume that you could do this with an image. If you send the email that renders text into an email, you could control the image source. After you get a read confirmation, the image source is deleted.
@rememberlenny Assuming the "revoked access" slide is just for added charm. They must be sending an image like you suggest, otherwise you can't change the text that's sent. I'm guessing it just replaces the image after you revoke it with something garbled for effect. If they've figured out some other sorcery to change text within an email (after it's sent) where the recipient doesn't need the extension I'd love to hear it :)
@kristofertm@rememberlenny Of course there's sorcery involved! In all seriousness, we do not use images, only text. I can't give away *exactly* how we do it, but I will say we use a series of authentications and encryption, and that neither Dmail nor Gmail ever gets a full copy of the content of the email. Don't you love riddles?
@kristofertm@rememberlenny OK well having not tested it before commenting, and now seeing this, it makes a bit more sense. The message never appears in the inbox if the recipient doesn't have the extension. Just a button to view a webpage controlled by Dmail
interesting idea but not that convenient: the recipient has to download the extension to read the message. meaning that won t work on mobile where most emails are consumed.
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