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Hi. For me it very easy platform and user-friendly. In the past, there were some issues with transfers via SWIFT to my country account, but now, you have implemented the transfer to a bank credit card with a minimum % fee, so it very easy and fast way to withdraw the money - a few seconds and that is all. Thanks for this new future.
Deel's recent decision to push back the end of contract payment has left me feeling disappointed and frustrated. As a user of their services, I expected them to fulfill their promise of timely payments. However, by extending the payment date to the end of the month, Deel has shown a lack of commitment and reliability. This unexpected delay has caused financial uncertainty and raises concerns about their overall trustworthiness as a service provider. I hope Deel addresses this issue promptly and takes steps to regain user trust.
My company paid out my salary in the 15th of September. It got withdrew on the 19th please tell me why it’s the 4th of October today and there’s still no sign of me receiving my salary. Customer support is arrogant and unhelpful. Im convinced they are scammers because how can someone’s salary just disappear and none of you know where the money went????
I really really wanted to like Deel, when I was signing up it all seemed so perfect, like one of the most needed solutions out there any maybe they figured it out. Unfortunately the only thing they figured out is what to say to get you to sign up, once you are a customer they simply disappear. I have a small startup with a small team, we counted on Deel to help with HR & Payroll and were excited to partner with them. Since, we have had nothing but countless issues, they charged me fees for services I never received and worst of all they made up their own tax law and are withholding a large chunk of our payroll. These might be honest mistakes, the problem is there is nobody to talk to you. They can ignore your msgs for days on chat, I have emailed over 15 (!) individuals within the company, most never respond, the ones that do will apologize and tell me they are looking into it but nothing gets resolved, ever. I have ongoing issues that started in April, I get the same templated answers every time I try to follow up and that's in the rare event that someone acknowledges my emails.
My advise is to stay far away from this company, many businesses mess up but these guys won't own their mistakes or try to actually fix anything. There is no one to talk to but a team that will tell you they are working on your issues. As a startup we have many vendors, partners and companies we work with. Deel has been absolutely without a doubt the worst company I have dealt with in both my personal and business accounts. This is like a really bad car dealership, all nice before you buy, once you give them money you no longer exists.
I hope Deel greatly enjoys all the money they took from our company and that they at least feel good because we certainly don't.