Datazen-AI

AI chatbot for social commerce & support in Vietnam

6 followers

AI chatbot for social commerce & support in Vietnam

6 followers

Datazen-AI is a Vietnam-first AI chatbot SaaS that helps businesses answer customer messages 24/7 on Facebook Messenger, Instagram DM, and Zalo OA. It combines knowledge base RAG, ecommerce product search, social comment automation, and a human takeover inbox — so your team sells and supports through chat-first channels without missing a beat.

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Launch tags:Customer Communication•SaaS•Artificial Intelligence

Launch Team

Zendesk for StartupsUp to 2 years free for startups + AI Agents & Copilot

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Maker

📌

Hey Product Hunt! 👋 We built Datazen-AI because Vietnamese businesses were losing sales every day — customer messages piling up on Facebook, Instagram, and Zalo with no one to answer them fast enough. So we built an AI chatbot that: ✅ Answers 24/7 grounded in your approved knowledge base (RAG) ✅ Recommends products from your catalog ✅ Auto-replies to Facebook/Instagram comments ✅ Lets your human agents take over any conversation instantly ✅ Runs as multi-tenant SaaS for agencies and teams We're Vietnam-first but the problem is universal — any business selling through chat channels faces this. Happy to answer questions about the tech stack, our RAG implementation, or the social commerce workflows. Ask us anything! 🙌

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3mo ago

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