CX Builder by Relay
Design & automate personalized, mobile web experiences
0 followers
Design & automate personalized, mobile web experiences
0 followers
CX Builder is a brand new drag-and-drop tool enabling businesses to design and deliver personalized mobile web experiences in minutes, without a single line of code! CX Builder gives your business the ability to dramatically enhance customer engagement through in-the-moment, mobile-friendly interactions.
Relay Network proved to be a true partner throughout the whole process and understands at the core what makes for a great Customer Experience.
Pros:Easy to use, super simple, clean, elegant. Knowing that 86% of buyers will pay more for a better customer experience, CX Builder nails it.
Cons:Will post if we notice any.
The CXB is a very intutive (no training required) interface to build app-like experiences for all your communications with customers. Each app can be personalized on the fly for each customer's unique profile/needs.
Pros:Easy, intuitive, mobile, - eliminates the need to build apps
Cons:Needs a survey feature but I think it is coming soon
Very easy to use for all employees regardless of technical ability. Really helped with mapping out customer engagement flows from inception through end-user delivery. What used to take weeks if not months + cross departmental project management now takes minutes
Pros:Simple, intuitive. Anyone can create & deliver mini web apps for important customer engagements
Cons:Needs one or two additional message action features like 1-click confirmations, but i’m told they’re soon to come