Hi Product Hunt! I'm Adam. I built this because answering Etsy buyer messages was eating hours of my week. Most of them are the same few questions - shipping times, sizes, personalization, "where is my order" - but each one still needs a careful, friendly answer that matches the order. Customer Service AI adds a few buttons to Etsy's own reply box. You type a short note ("ships Monday, free gift box") and it writes the full reply in your shop's voice, using the order details next to the conversation. Over time it builds a memory of your shop from the conversations you open, so it answers the way you would - including what you've said yes or no to before. You always review it; nothing is sent until you press Send. It's free to try (30 replies), then plans start at $2.99/month. I'd love your feedback - especially from Etsy sellers: which questions take you the longest to answer?

Customer Service AI for Etsy

Answer Etsy buyer messages in seconds, always professional

Answer Etsy buyer messages in seconds, always professional