Hey Product Hunt 👋 I'm the founder of ConvoMem. This started as a rant. I watched a customer explain the same problem three times — in chat, then over email, then on a call where the agent opened with "so, what seems to be the issue?" She'd already told us. Twice. That's the moment you lose someone. It keeps happening because the chatbot, the inbox and the phone line are almost always three different vendors that have never shared a row of data. The all-in-one suites fix it — but only if every channel you run is on their platform. Almost nobody's is. So we built ConvoMem: a neutral memory layer that sits across whatever stack you already run. What I'm proudest of: • Identity resolution across phone/email/chat/SMS into one profile — the hard part everyone skips — with a safe, fully reversible merge • Memory that decays and reinforces like a brain, so recall surfaces what actually matters instead of an endless pile of notes • A 5-second handoff brief that catches a human up the instant a bot escalates • Buying-signal and churn-risk detection on every conversation, plus an AI analyst you can ask anything in plain English It's an API + SDK + agent tool-defs, so it drops into a Vapi/Retell/LiveKit agent in minutes. Free trial, no card. Honest about where we are: four channels today (voice/chat/SMS/email) via one open API, and the issue workflow is triage, not full ticketing — building in public from here. I'll be here all day. If you build agents or run a multi-vendor support stack: what would make this a must-have for you?

ConvoMem

Give your conversational AI a memory across every channel

Give your conversational AI a memory across every channel